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Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.6
1,799 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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7020 W. Frontage Rd

Merriam, KS

66203

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Showing 1,799 reviews

April 19, 2012

Terry sold us our third vehicle, a used 2011 Chrystler Town and Country minivan. I've found Terry to be honest, thorough, patient, and willing to examine a range of vehicles for me. He remembers details More

by mattduran29
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Terry Mykins
April 19, 2012

Terry was great. Knowledgeable and straight forward, made my purchase a positive experience. He was willing to go the extra mile to accomodate my needs, and for that, I am a happy customer. More

by jknopke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
April 10, 2012

The service my husband and I have received from this dealership's service department is the finest anywhere. Each employee treats the customer as very special. There are no high-pressure sales tactics More

by Verla Lambert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Greg Wood
April 10, 2012

Terry was very knowledgeable in the Jeep Wrangler product. He allocated the time to answer all of my questions in the research process and facilitated a fair deal for the purchase. More

by Shawn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
April 09, 2012

This was the first car I've purchased from this dealership. Terry was very knowledgable of all his vehicles and answered all our questions. He was not pushy at all, and I did not feel like anyone w More

by CFaircloth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
April 02, 2012

I wouldn't take my jeep anywhere else for service! I appreciate that Terry checks in with me every time I come in for service to make sure I'm still loving the jeep! More

by b3thhart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
April 01, 2012

Sales person very responsive to my needs. Beau Short very quick and thorough in preparing the paperwork. The office staff was not responsive in calling me when my license plate was ready for pick up. More

by jbridges5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
March 28, 2012

Terry was awesome to work with. He was very accommodating and answered every question we had. He was able to work within our budget and provided us with a very competitive rate. We reviewed prices from over More

by ssachs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Terry Mykins
March 26, 2012

Before I visited the OPJDC dealership, I had spoken with Terry Mykins as well as the owner Norm V. When I arrived on Friday 3/23I was greeted in a very friendly manner by both Terry and Norm. Norm turned me More

by Carl Simonie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Doug Newman
March 26, 2012

Easy process. Great service. This was a trade-in from a Jeep I bought from there last year, will definitely keep my business with OVERLAND PARK JEEP More

by PBHOWIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
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