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Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.7
1,814 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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7020 W. Frontage Rd

Merriam, KS

66203

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Showing 1,814 reviews

July 17, 2012

From the moment I walked onto the lot, Joe Hoglund was great to work with. Joe was helpful in making our new pruchase a lot easier. The Dodge Journey wasn't the first vehicle we looked at, which I think w More

by Frank Biondo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hoglund
July 16, 2012

I have to separate the salesman from the dealer because there was quite a difference. The salesman was knowledgeable and friendly but the other salesmen in the lobby of the used cars weren't. They had the More

by sgknight
Customer Service
Recommend Dealer
No
Employees Worked With
Frank Weems
July 16, 2012

We found the dealership's website easy to use and found a couple RAM trucks we wanted to look at. Terry quickly responded and was available when we arrived. We took a brief moment to discuss and confirmed More

by rinich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
July 14, 2012

Gary was very informative and helpful. The price was a fair price. It was disappointing that there was a seatbelt not working and there was only one key/remote for the vehicle. Both required an ordering More

by shartley5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
July 14, 2012

Everyone was just superb from our beginning with Jim and Josh to the addition of the tow package with Jon to finance with Vince. We felt well taken care of as opposed to the "taken advantage of" feeling th More

by LouAnn Allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Cecil
July 13, 2012

From the time we walked on to the lot, we were treated like we were at home and approached by a neighbor. Travis Jones made us feel like we have been friends for years. His knowledge, and ability to ans More

by dgbruce01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
July 07, 2012

I recently purchased my 4th new vehicle from OP Jeep. I have purchased all of them from Terry Mykins. Terry is very knowledgeable of the features of the vehicles he is representing and explains things vey More

by MajorR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Terry Mykins
July 04, 2012

Love the no pressure sales approach. Easiest car buying experience ever. There was no hassle with these guys. Told them what I wanted for trade, payment and interest rate and they made it happen! Thanks so More

by asalyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jordan milford
July 04, 2012

Dealership was very "up front" with their pricing (clearly showed specific discounts from MSRP as a "starting point" for negotiations) - didn't just start with the MSRP. They were very easy More

by jbrennie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Schulte, Steve Schulte
July 03, 2012

My experience was very easy and comfortable. I knew how much I wanted to spend. Great job, Durango had the best ride of the ford. Hand down Dodge is moving in the right direction. More

by gray3re
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Roberts
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