Back

Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.6
1,799 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
Contact Dealership

7020 W. Frontage Rd

Merriam, KS

66203

Directions

By Type

Showing 1,799 reviews

July 13, 2012

From the time we walked on to the lot, we were treated like we were at home and approached by a neighbor. Travis Jones made us feel like we have been friends for years. His knowledge, and ability to ans More

by dgbruce01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
July 07, 2012

I recently purchased my 4th new vehicle from OP Jeep. I have purchased all of them from Terry Mykins. Terry is very knowledgeable of the features of the vehicles he is representing and explains things vey More

by MajorR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Terry Mykins
July 04, 2012

Love the no pressure sales approach. Easiest car buying experience ever. There was no hassle with these guys. Told them what I wanted for trade, payment and interest rate and they made it happen! Thanks so More

by asalyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jordan milford
July 04, 2012

Dealership was very "up front" with their pricing (clearly showed specific discounts from MSRP as a "starting point" for negotiations) - didn't just start with the MSRP. They were very easy More

by jbrennie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Schulte, Steve Schulte
July 03, 2012

We have used Terry in the past to puchase a Jeep so when we started talking about buying another vehicle I knew exactly who to go too. Terry was very helpful in explainging all of the features of my new v More

by AngelinaH
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
July 03, 2012

My experience was very easy and comfortable. I knew how much I wanted to spend. Great job, Durango had the best ride of the ford. Hand down Dodge is moving in the right direction. More

by gray3re
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Roberts
July 03, 2012

Mr Colin M. Laughlin made my revisit to the body shop great. I have done a lot of auto body work business with this dealership. Mr Laughlin looked at the problem , and not only examined the vehicle, More

by joannapalacio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
290 Colin M. Laughlin
July 03, 2012

Last visit I had new brakes installed on my 2005 Grand Cherokee which was almost exactly 4,000 miles ago. When I got the car back the emergency brake didn't work. I called the dealership and they said t More

by rshesse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon Boyd
June 28, 2012

My experience was very easy and comfortable. I knew how much I wanted to spend and how much I wanted for my trade. It worked out! More

by kimsutherland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 27, 2012

I would highly recommend this dealership. They were friendly, accomodating and very fair with my trade in. I love my new Grand Cherokee Laredo and Gary is an excellent salesman. He does not pressure More

by sbdavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
...
166
...