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Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.6
1,799 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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7020 W. Frontage Rd

Merriam, KS

66203

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Showing 1,799 reviews

July 22, 2012

I am very satisfied with my purchase of a used Jeep. Gary Hayes was friendly and very pleasant to work with. He was very informative about the 2011 Compass I test drove and purchased the same day. I had expe More

by caralaaron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
July 19, 2012

Terry's Customer service is why my last three cars have come from op jeep. The process is low pressure, game free and low stress. I hated car shopping until I found op jeep. The entire team is courteous, More

by John McMahon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
July 18, 2012

Spoke to someone via internet and just walked in prior to original appointment - the staff was amazing, very friendly and helpful. I didn't feel like I was being attacked by the staff for a sale. Jim was t More

by cjdeluxe05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 18, 2012

Joe made this van purchase the easiest one I have ever had. One of my friend referred me to Overland Park because they too received excellent service. I called on immediately talked to Joe and told him wh More

by Guerrieri_brad
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hoglund
July 18, 2012

We have bought several cars from this dealership. The primary reason is the salesman Terry Mykins. He is always a great help and makes sure that everything is just right. He is a great asset to the deal More

by Terry Faddis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
July 17, 2012

From the moment I walked onto the lot, Joe Hoglund was great to work with. Joe was helpful in making our new pruchase a lot easier. The Dodge Journey wasn't the first vehicle we looked at, which I think w More

by Frank Biondo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hoglund
July 16, 2012

We found the dealership's website easy to use and found a couple RAM trucks we wanted to look at. Terry quickly responded and was available when we arrived. We took a brief moment to discuss and confirmed More

by rinich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
July 16, 2012

I have to separate the salesman from the dealer because there was quite a difference. The salesman was knowledgeable and friendly but the other salesmen in the lobby of the used cars weren't. They had the More

by sgknight
Customer Service
Recommend Dealer
No
Employees Worked With
Frank Weems
July 14, 2012

Gary was very informative and helpful. The price was a fair price. It was disappointing that there was a seatbelt not working and there was only one key/remote for the vehicle. Both required an ordering More

by shartley5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
July 14, 2012

Everyone was just superb from our beginning with Jim and Josh to the addition of the tow package with Jon to finance with Vince. We felt well taken care of as opposed to the "taken advantage of" feeling th More

by LouAnn Allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Cecil
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