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Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.7
1,790 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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7020 W. Frontage Rd

Merriam, KS

66203

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Showing 1,790 reviews

March 09, 2020

First non-Jeep from Chris - Another excellent experience. Purchased a pre-owned Ford Mustang from Chris at Reed Jeep and it was once again an excellent experience. This is our fourth vehicle purchase from Ch More

by David S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2020

Worst place to buy. If 1 mile =1 dollar. I drove less then 6k and was offered 8k dolllar lesser than price I purchased That too just one year before . xxxx. It was Jeep Wrangler x 4D More

by Rohit
Recommend Dealer
No
Employees Worked With
Chris Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2020

We spent a long time looking for the perfect car and we drove 13 hours to get it! Jessica was great during the whole process. We had a lot of back and forth to ensure our trip would not be wasted and we ar More

by TheDiehls
Recommend Dealer
Yes
Employees Worked With
Jessica Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2020

Easy, quick, and stress-free Dreaded buying a new car through a dealer. Costco pre-negotiated pricing led us to Reed Jeep. Chris Jones was excellent to work with and, without any More

by Christy and Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2020

Dishonest The sales person was nice but the dealership is dishonest. We purchased a used car from them, that was advertised as "non-smoking". When I first l More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Raul Polanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The sales manager, Steve Schulte
January 31, 2020

Very personable and wouldn’t give up on making me satisfy. Chris also retrieved items I left in my trade in vehicle and let me know these items can be up at anytime it would suit me...not him. If I k More

by dtmesa
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2020

So easy! Jessica Sanchez and Team did everything I needed. I scoured the country for "the" truck to fit my needs. I found "that" truck at Reed Jeep. I contacted through the web sight and began communications w More

by The Scarlet Rocker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jessica Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2020

Just bought a used 2014 Jeep Wrangler from Joe Trahan. Joe made it a very pleasant no pressure sale. It was the quickest and easiest car purchase I have ever had. The Finance department was the same. Thi More

by BSpini
Recommend Dealer
Yes
Employees Worked With
Joe Trahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Mccall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Boyd
January 17, 2020

I’ve always been treated very well by the staff at Reed. This was my second time buying a new Jeep Cherokee at Reed. The staff is always friendly, courteous and professional with no pressure. My experience w More

by Bird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cardello
January 13, 2020

I had just moved to Kansas and getting settled in a new job when on Saturday, January 11, 2020 a very fierce snowstorm hit the area I am living. I found that the car I have here was not going to.make it in More

by tjamesg
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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