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Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.7
1,795 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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7020 W. Frontage Rd

Merriam, KS

66203

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Showing 1,795 reviews

June 30, 2020

Jessica was a delight to work with. She was very knowledgeable and professional. She answered all my questions and pointed out features I had not considered. It is so nice to work with someone who More

by Virginia
Recommend Dealer
Yes
Employees Worked With
Jessica Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2020

I ordered my Jeep Wrangler in early March. Due to the pandemic delivery took longer than expected. Chris did a great job of keeping me updated. He even came in on his day off so I could finally get my n More

by K Nearing
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2020

Jessica was amazing and paid attention to every detail. Extremely diligent and knowledgeable on the product willing to answer any and every question we had. Outstanding service. I will recommend Jessica Sa More

by Dannyraymichael
Recommend Dealer
Yes
Employees Worked With
Jessica Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2020

Stress Free Buying I couldn't be more happy with my new Jeep. The entire buying experience was stress free and fun! Jessica was patient and helpful while I looked over s More

by Deve Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan McGary
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2020

Reed would not honor their email oil change advertisement. I received an email on May 27th with a service coupon for an oil change. On the coupon it advertised a semi-synthetic oil change for $34.95 along wit More

by RM
Recommend Dealer
No
Employees Worked With
Ladies name in service is not listed above.
May 20, 2020

Amazing service! Very happy with my new wrangler! Very thorough and informative about the car! Would highly recommend to anyone looking to switch to a jeep! More

by Gavin DD
Recommend Dealer
Yes
Employees Worked With
Jessica Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020

Very good experience The day before I purchased my Jeep I was on the lot while getting my old Jeep repaired. No sales person inquired to help me but it was somewhat ear More

by cpgriffin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Mark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 'Can's remember the name of the finance person but he was very good.
May 18, 2020

Bought new truck from them.. Nice people to talk with and caring.. They offered anything to whoever was in our party.. Will do more business in the future.. More

by Jordan23
Recommend Dealer
Yes
Employees Worked With
Jane Hollis
May 14, 2020

New car purchase I've been doing business with Reed for 20 years, the staff has always been friendly and has always found me the best deal possible. Mike Cardello was More

by darkfredrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cardello
May 10, 2020

Jessica was an awesome salesperson to deal with, she show us all of the great options and how the new truck works without us fumbling around later to figure it out on our own. Mike the sales manager was More

by Adaniels
Recommend Dealer
Yes
Employees Worked With
Mike Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan McGary
5.0
This rating includes all reviews, with more weight given to recent reviews.
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