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Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.6
1,799 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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7020 W. Frontage Rd

Merriam, KS

66203

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Showing 1,799 reviews

July 31, 2020

Joke both sales and services! If you want no follow up and having to chase rather than being helped this is your dealer and team. If you truck is in for service plan on receiving it back damaged with no More

by Joke!
Recommend Dealer
No
Employees Worked With
Clayton Mark
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2020

Outstanding sales and dealership experience that is easily the best in that last 40 years in 8 states. Jessica Sanchez was superb. The entire dealership experience was exceptional. These people were tr More

by R.W.Jensen
Recommend Dealer
Yes
Employees Worked With
Jessica Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2020

Jessica was very helpful and pleasant to work with when buying our new Jeep Gladiator!! I would definitely recommend her to anyone and look forward to contacting her to upgrade our Dodge Journey as well!! More

by DanDanette
Recommend Dealer
Yes
Employees Worked With
Jessica Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2020

I had been to several other Jeep dealerships in the KC area and did not receive the kind of quality service that I received with Jessica or the Reed dealership. Jessica was exceptional and everyone there More

by 76seroberts
Recommend Dealer
Yes
Employees Worked With
Jessica Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2020

Jessica was a delight to work with. She was very knowledgeable and professional. She answered all my questions and pointed out features I had not considered. It is so nice to work with someone who More

by Virginia
Recommend Dealer
Yes
Employees Worked With
Jessica Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2020

I ordered my Jeep Wrangler in early March. Due to the pandemic delivery took longer than expected. Chris did a great job of keeping me updated. He even came in on his day off so I could finally get my n More

by K Nearing
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2020

Stress Free Buying I couldn't be more happy with my new Jeep. The entire buying experience was stress free and fun! Jessica was patient and helpful while I looked over s More

by Deve Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan McGary
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2020

Jessica was amazing and paid attention to every detail. Extremely diligent and knowledgeable on the product willing to answer any and every question we had. Outstanding service. I will recommend Jessica Sa More

by Dannyraymichael
Recommend Dealer
Yes
Employees Worked With
Jessica Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2020

Reed would not honor their email oil change advertisement. I received an email on May 27th with a service coupon for an oil change. On the coupon it advertised a semi-synthetic oil change for $34.95 along wit More

by RM
Recommend Dealer
No
Employees Worked With
Ladies name in service is not listed above.
May 20, 2020

Amazing service! Very happy with my new wrangler! Very thorough and informative about the car! Would highly recommend to anyone looking to switch to a jeep! More

by Gavin DD
Recommend Dealer
Yes
Employees Worked With
Jessica Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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