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Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.7
1,814 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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7020 W. Frontage Rd

Merriam, KS

66203

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Showing 1,814 reviews

September 11, 2013

Salesman was nice. But the problem started with the mortgage. The person (african american man, I don't know his name and I do not wanna know his name) did horrible job. Things I hated: 1. He did not More

by MaiVoS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
September 08, 2013

I spent several months online researching new and used Jeeps. I decided that the 2013 Jeeps were a better deal because they have more horsepower and better gas mileage. In addition, the 2014 inventory i More

by blackknight6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
September 06, 2013

Terry Mykins did an excellent job as salesman. Even though I took a month to complete my decision and looked at many dealers and vehicles, I settled on a truck Terry showed me. He left occasional foll More

by rshankel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
September 05, 2013

I've worked with a lot of dealers in the metro area and Overland Park Jeep was by far the best experience I have ever had with a dealership. Joe Trahan along with Dan Drabek made buying a new Dodge Ram More

by seanseager
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Drabek
August 29, 2013

Dennis White - I would like to recommend that anyone looking for a GREAT car buying experience get in touch with Dennis White at the Overland Park dealership. He was very knowledgeable about the differ More

by tab6925
Customer Service
Friendliness
Price
Recommend Dealer
Yes
August 28, 2013

The ONLY reason I bought this vehicle yesterday was Terry Mykins, PERIOD! What a great guy. Seams to really enjoy his work. I felt like he was doing his best for me. We got along famously. Very know More

by harveywalz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
August 28, 2013

Easiest sale ever. Quick and painless even found us some extra incentives to help bring our payments down. Great experience overall. Really excited about 7 yrs of free oil changes!! More

by JBerges
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Roberts, TJ Roberts
August 26, 2013

Terry Mykins was great! Very helpful, friendly and knowledgeable. He told what he was going to do and he did it. He communicated well and kept me informed as we moved through my purchase. I highly More

by JFLINK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins
August 25, 2013

Bought a Grand Cherokee from them and was impressed with the courtesy and friendliness of the staff. Joe the salesman was not merely friendly but was patient and worked hard on getting a great price for m More

by janderson212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Hoglund. Joseph Pippin. Mike Sullivan, Joe Hoglund
August 23, 2013

Great experience from Todd in service everytime - consistent, fair, reliable, - and on the sales side from Steve Shulte - fair, engaged, and always happy to please More

by mike10114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Schulte
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