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Reed Jeep Chrysler Dodge Ram
Merriam, KS
1,799 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence
Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support!
"We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. "
The Big Picture
To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,799 reviews
January 06, 2021
Rae was awesome to work with. The no pressure, no hassle shopping environment made car shopping enjoyable. I would absolutely buy another car from the fine folks at Reed. shopping environment made car shopping enjoyable. I would absolutely buy another car from the fine folks at Reed. More
by Mattskiles
Employees Worked With
January 06, 2021
I highly recommend Chris Jones and Reed Jeep Chrysler Dodge Ram. They were a absolute pleasure to deal with and very transparent throughout the entire transaction. It was pleasure to do business with thi Dodge Ram. They were a absolute pleasure to deal with and very transparent throughout the entire transaction. It was pleasure to do business with this organization. More
by russell
January 06, 2021
Chris is great work with. He is knowledgeable about the vehicles he is selling and you can tell he really enjoys his job. Makes buying a car very easy. vehicles he is selling and you can tell he really enjoys his job. Makes buying a car very easy. More
by Shaughn K
Employees Worked With
December 29, 2020
I was referred to the dealership from the Costco program I had a good good information from Ray and also the sales manager really enjoyed my visit and would recommend them highly to anybody else I come acr I had a good good information from Ray and also the sales manager really enjoyed my visit and would recommend them highly to anybody else I come across. More
by Jonowens521
December 29, 2020
Rae was incredibly helpful and knowledgeable about all of the cars that I looked at! He was very personable and made sure that I was helped through my entire car buying process. the cars that I looked at! He was very personable and made sure that I was helped through my entire car buying process. More
by Libby Christensen
Employees Worked With
December 28, 2020
We had a great experience. Rae was so nice and very helpful. He was able to answer every question we had. I would highly recommend going there and ask for Rae. helpful. He was able to answer every question we had. I would highly recommend going there and ask for Rae. More
by tonyapierce71tonya
Employees Worked With
December 18, 2020
Everyone was fantastic. Quick, easy, and smooth. I flew in from out of town and it was the best car dealership transaction I’ve ever had. Thank you! in from out of town and it was the best car dealership transaction I’ve ever had. Thank you! More
by Tdmgc4
December 09, 2020
Jessica was great to work with: very knowledgeable, responsive and professional. I highly recommend working with her if you are interested in buying a Jeep. responsive and professional. I highly recommend working with her if you are interested in buying a Jeep. More
by Jason Moore
Employees Worked With
December 09, 2020
Joe is top notch. Professional, thorough, conscientious, and congenial. Certainly goes the extra mile to build relationships, as opposed to just focusing on making the sale and then moving on to the next. Y and congenial. Certainly goes the extra mile to build relationships, as opposed to just focusing on making the sale and then moving on to the next. You will not be disappointed!! More
by Tim C.
December 01, 2020
Top Notch Service. Joe Trahan is very knowledgeable and helpful! Everyone there was very friendly and I appreciate that. I would definitely recommend this place to anyone. Thank you! helpful! Everyone there was very friendly and I appreciate that. I would definitely recommend this place to anyone. Thank you! More
by AC
Employees Worked With
