Back

Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.7
1,802 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
Contact Dealership

7020 W. Frontage Rd

Merriam, KS

66203

Directions

By Type

Showing 1,802 reviews

March 12, 2021

We arrived a little after 6:30pm, we were leaving by 8:15pm in our new vehicle. Rae has a big passion for what he does and was willing to find answers to questions he didn’t know. Thank you, Rae! Gre More

by angelawhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rae Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2021

I was approached by a energetic salesman named RAE. This guy made the entire experience of buying a truck the best and easiest experience ever. More

by Christopher White
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rae Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2021

Rae was awesome to work with. Being new to leasing Rae went out of his way to answer ALL of our questions no matter how ridiculous they may have been. Such a low pressure young man. Highly recommend givin More

by funshine175
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rae Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finn
February 27, 2021

Rae Ellis was friendly and knowledgeable! During the whole buying experience he kept us informed on where in the process we were and what was next. A great experience! More

by philip.kilian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rae Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2021

We found the staff to be friendly and informative. Our sales representative, Rae Ellis, answered all our questions courteously although some of the questions were pretty basic. We were also impressed with More

by rreed1941
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rae Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2021

This was the fastest and easiest car purchase I have ever made. Rae was great and answered all of my questions, financing was also amazing with Adam. More

by rapartee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rae Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2021

Overall we had a great experience purchasing our new Chrysler Pacifica. Rae Ellis was our sales person (main contact). We felt that he could improve his professionalism. There were several times where h More

by Katy.Shepherd.6813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rae Ellis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kent Rose - 5 stars
February 19, 2021

Alec was great to work with. He was very patient answering all our questions and explaining the various features. Very responsive and kept us informed throughout the entire process. More

by rebecca
Recommend Dealer
Yes
Employees Worked With
Alec Rose
February 04, 2021

I went to three Jeep dealers and Rae at Reed Jeep was by far the best and most knowledgeable salesperson I encountered. He quickly got me to the car that met my preferences and discussions of price were ve More

by howardsmu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rae Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2021

Is there a way to give Rae more than 5 stars!? He was fantastic. We have purchased several vehicles in the past, but Rae is hands down our favorite person along will all the wonderful staff at Reed Jeep. More

by ChrisP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rae Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
12
...