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Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.7
1,802 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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7020 W. Frontage Rd

Merriam, KS

66203

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Showing 1,802 reviews

June 01, 2021

I wasn't treated like garbage, i also wasn't taken seriously and was barely given the time of day while making a 60k deal. You'd think you could at least get the pen you used to sign the paperwork or More

by Cam
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clayton Mark
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021

Clayton was awesome! Very knowledgeable, very friendly, and really helped make the buying process extremely pleasant. Love the new Jeep! Will be back. Really appreciate it! More

by Joshua T.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clayton Mark
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021

Was looking at all the makes/models of 1/2 ton trucks in the KC area, and ended up finding a Ram 1500 for a pretty good deal at Reed Jeep. We found the truck through the Costco Program, and it set us up. More

by Cj2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Mark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan McGary
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021

We live 4 1/2 hours from Reed Jeep and the trip was well worth it! Chris was an awesome help but I knew that ahead of time as I read through his many positive reviews. If you are looking for a new or used More

by Toyotaavalon161718
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021

We shopped several places for a Jeep Cherokee and decided we would only buy from Randy Reed. Jessica Sanchez was the primary reason we made that decision. She was courteous, helpful and a joy to work with. More

by rabwrpc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021

Jessica Sanchez was a wonderful salesperson. She was courteous, helpful and a joy to work with. We were familiar with Randy Reed's reputation and were pleased to find that our high expectations were me More

by Awbtmp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2021

I normally have my husband handle these things but I decided to go in and see if I could get the best deal possible for the best car I could find and I had the most amazing experience at Reed Jeep. I wo More

by jenny.e.franz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie Epperson
April 05, 2021

Didn’t have the vehicle I wanted right away but they did what they could to make it happen. Wonderful to work with and very fast. More

by qboggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rae Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2021

Ray was super helpful and was willing to show me every vehicle I requested... after changing my mind several times! He was very patient with me. More

by theresa.veldman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rae Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2021

Rae was very knowledgeable, informative, and easy to work with. Ivan who handled our paperwork signing made it quick and simple. And we have a beautiful new vehicle. Overall a pleasant experience! More

by EandDB
Recommend Dealer
Yes
Employees Worked With
Ivan McGary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rae Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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