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Reed Jeep Chrysler Dodge Ram
Merriam, KS
1,799 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence
Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support!
"We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. "
The Big Picture
To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,799 reviews
May 04, 2021
We live 4 1/2 hours from Reed Jeep and the trip was well worth it! Chris was an awesome help but I knew that ahead of time as I read through his many positive reviews. If you are looking for a new or used worth it! Chris was an awesome help but I knew that ahead of time as I read through his many positive reviews. If you are looking for a new or used vehicle give Chris a call. More
by Toyotaavalon161718
Employees Worked With
May 03, 2021
Jessica Sanchez was a wonderful salesperson. She was courteous, helpful and a joy to work with. We were familiar with Randy Reed's reputation and were pleased to find that our high expectations were me courteous, helpful and a joy to work with. We were familiar with Randy Reed's reputation and were pleased to find that our high expectations were met. I would highly recommend that anyone looking for a car begin by contacting Jessica. Your experience will give you confidence in buying a car again! More
by Awbtmp
Employees Worked With
May 03, 2021
We shopped several places for a Jeep Cherokee and decided we would only buy from Randy Reed. Jessica Sanchez was the primary reason we made that decision. She was courteous, helpful and a joy to work with. we would only buy from Randy Reed. Jessica Sanchez was the primary reason we made that decision. She was courteous, helpful and a joy to work with. We were familiar with Randy Reed's reputation and were pleased to find that our high expectations were met.I would highly recommend that anyone looking for a car begin by contacting Jessica. Your experience will give you confidence in buying a car again! Robert and Amy More
by rabwrpc
April 13, 2021
I normally have my husband handle these things but I decided to go in and see if I could get the best deal possible for the best car I could find and I had the most amazing experience at Reed Jeep. I wo decided to go in and see if I could get the best deal possible for the best car I could find and I had the most amazing experience at Reed Jeep. I worked with Reggie and he was by far the nicest salesperson I’ve ever worked with and I worked in sales foe a number of years. He was patient and kind and he really worked with me. I would recommend everyone to come here for their next car. Outstanding customer service, fantastic deals and great cars. More
by jenny.e.franz
Employees Worked With
Reggie Epperson
March 22, 2021
Ray was super helpful and was willing to show me every vehicle I requested... after changing my mind several times! He was very patient with me. vehicle I requested... after changing my mind several times! He was very patient with me. More
by theresa.veldman
Employees Worked With
March 13, 2021
Rae was very knowledgeable, informative, and easy to work with. Ivan who handled our paperwork signing made it quick and simple. And we have a beautiful new vehicle. Overall a pleasant experience! with. Ivan who handled our paperwork signing made it quick and simple. And we have a beautiful new vehicle. Overall a pleasant experience! More
by EandDB
March 12, 2021
We arrived a little after 6:30pm, we were leaving by 8:15pm in our new vehicle. Rae has a big passion for what he does and was willing to find answers to questions he didn’t know. Thank you, Rae! Gre 8:15pm in our new vehicle. Rae has a big passion for what he does and was willing to find answers to questions he didn’t know. Thank you, Rae! Great customer service! More
by angelawhite
Employees Worked With
March 12, 2021
I was approached by a energetic salesman named RAE. This guy made the entire experience of buying a truck the best and easiest experience ever. guy made the entire experience of buying a truck the best and easiest experience ever. More
by Christopher White
Employees Worked With
February 27, 2021
Rae Ellis was friendly and knowledgeable! During the whole buying experience he kept us informed on where in the process we were and what was next. A great experience! whole buying experience he kept us informed on where in the process we were and what was next. A great experience! More
by philip.kilian
Employees Worked With
