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Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.7
1,808 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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7020 W. Frontage Rd

Merriam, KS

66203

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Showing 1,808 reviews

January 27, 2025

I recently visited Reed to explore a car I found online and I couldn’t be happier with the experience. Chris Jones was friendly, knowledgeable, and genuinely helpful without being pushy. He took the time t More

by ddmasker
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

We’ve been purchasing vehicles since 2015 from Liz. It’s always an easy process and stress free. We make the 2.5 hour drive just to purchase from her. She always has everything basically ready to go wh More

by sammie
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Recommend Dealer
Yes
Employees Worked With
Liz McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

I had an outstanding experience leasing a new Jeep Wrangler Willys 4xe from Liz McMullen at Reed Jeep. When the vehicle I initially had my eye on sold before I could decide, Liz went above and beyond More

by Serafan42
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Liz McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Liz is fantastic! No pressure, no hassle and no B S. 2 thumbs up I will recommend Reed and Liz to everyone I know. More

by kgant1963
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Liz McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

I was shocked at how well this dealership took care of me. Liz McMullen and Clayton Mark never gave up trying to get me the best deal. I had a set number that I could not above and they went above and bey More

by Dave A
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Mark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

I just blind called the dealership and was handed off to a salesman “sales Super women”. Liz went above and beyond as I was helping my Mom who lives in NW MO amd I live in Rolla buy a Pacifica that was at More

by katejones517
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

Having Liz assistant us made buying our new Jeep and enjoyable experience. Although my wife and I had alot of questions and concerns, she was patient and actually made the whole experience feel like we More

by Jeff
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Reed Jeep Chrysler Dodge Ram responded

Chris - Thank you so much for your kind words and your business. The pleasure was all ours and we look forward to seeing you again. Call me if I can ever help. Jeff

December 07, 2024

We bought our Jeep out of state and Chris made the whole process feel SUPER easy and smooth. Even with all the logistics going on there was no hiccups. THANK YOU CHRIS More

by Jesus Hernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

I have been working with Liz McMullen since 2018. This is either the 6th or 7th vehicle I have purchased from Liz. I travel 5 1/2 hours one way to purchase my vehicles from Liz. She has always been More

by Shawn
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Kent Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Bought a used Jeep from them. We live in Missouri so the car needed a MO inspection. The car did not pass inspection, which seemed a bit odd. Called sales guy and as expected h More

by JCurt99
Sales Price Transparency
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Recommend Dealer
No
Employees Worked With
Jeff Powell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Reed Jeep Chrysler Dodge Ram responded

Jason - I am sorry you feel like you were not treated fairly. I do think it is worth mentioning that we offered you a sincere apology and offered to refund your money before you started acting disrespectful to the entire staff. Our offer still stands. Respectfully, Jeff Powell General Manager

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