Back

Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.7
1,801 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
Contact Dealership

7020 W. Frontage Rd

Merriam, KS

66203

Directions

By Type

Showing 1,801 reviews

December 07, 2024

We bought our Jeep out of state and Chris made the whole process feel SUPER easy and smooth. Even with all the logistics going on there was no hiccups. THANK YOU CHRIS More

by Jesus Hernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

I have been working with Liz McMullen since 2018. This is either the 6th or 7th vehicle I have purchased from Liz. I travel 5 1/2 hours one way to purchase my vehicles from Liz. She has always been More

by Shawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kent Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Bought a used Jeep from them. We live in Missouri so the car needed a MO inspection. The car did not pass inspection, which seemed a bit odd. Called sales guy and as expected h More

by JCurt99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff Powell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Reed Jeep Chrysler Dodge Ram responded

Jason - I am sorry you feel like you were not treated fairly. I do think it is worth mentioning that we offered you a sincere apology and offered to refund your money before you started acting disrespectful to the entire staff. Our offer still stands. Respectfully, Jeff Powell General Manager

October 31, 2024

Chris was very informative and very friendly to deal with. I would highly recommend him to all my friends and family. More

by bevpierce56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

Great experience buying with Liz and Reed. Highly satisfied. I would recommend them. Thank you More

by trentonswift
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

Liz was super helpful through the process and helped answer any questions we had during our car buying experience. More

by Tylorjmcdonald
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Liz is the best person to deal with! She got me everything I wanted out of my hellcat! Absolutely wonderful sales woman ever. She even helped me clean out my hellcat! I will only deal w More

by Dondonmendoza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

I just bought a 3500 Ram from sales Michael Gilbreath this was the best experience I have had from a dealership I would recommend them to family and friends If you want kind, honest down to earth peopl More

by bel64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gilbreath
August 30, 2024

Found a vehicle online with auto trader and living 3. 5 hours from the dealership I sent my son over to check it out. He drove over Monday looked at the car but the tires on it were very bad so he asked i More

by Richardelstun67554
Purchase Time
Recommend Dealer
No
Employees Worked With
Montell Cozart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy
August 22, 2024

I have purchased a Wrangler from Chris Jones and he was so helpful, as well as thoughtful. During our conversation over emails, he answered to all my questions and whenever I needed extra explanation becau More

by YOSHIEYANAGI
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...