Reed Hyundai of Kansas City
Merriam, KS
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I am a 50 year old man. This was the best car-buying experience I have ever had. I visited another Hyundia dealer in the area first but did not have a good feeling about their operation and their sales experience I have ever had. I visited another Hyundia dealer in the area first but did not have a good feeling about their operation and their salesman didn't seem to care about my needs so much as selling the limited-inventory Sonatas they had in stock. Shawnee Mission Hyundai has the best inventory by far of Sonatas and other Hyundais in the Kansas City area. Tom King's (Salesman) follow-up with me was very good. Timely, informative but not too much. He did a good job selling me on the Sonata, addressed my concerns, but at no time did I experience any hard-sell disrespect or manipulation. I traded-in my old car. Michael Ball (Sales Mgr.) was also friendly and professional. He showed me data re: the trade-in value and explained the rationale of his offer (ie., how much he'll invest in my car and the expected sales price). His numbers were similar to what I expected. I asked for a little more and got it. This is the first time I've traded in a car and didn't have to fool around with the good cop/bad cop lowball game. Michale Evan Downs (Business Mgr) was also friendly and professional. He explained the extended warrantly purchase option but did not try to sell me the various goofy stuff (underbody sealant, etched VIN #s, etc.) that other dealerships push. I think the key to buying a car is to do your research before getting too deep into the actual buying phase. I knew what car I wanted and knew what my concerns were. Tom was great with giving me the time and information to make the decision to buy. It was really a very smooth and pleasant experience. I highly recommend this dealership with no hesitation. More
The day I walked into Shawnee Mission Hyuandi I was treated with respect not like other dealers I have been to in the past. The salesman and sales manager worked hard for my business. I was also impr treated with respect not like other dealers I have been to in the past. The salesman and sales manager worked hard for my business. I was also impressed with the service department. I had a small problem and they had me out in 20 minutes. More
Keith did a great job working with me and answering all of my questions. Mike also was good at making sure I was comfortable with the deal I was making. Both individuals are exceptional at their respective of my questions. Mike also was good at making sure I was comfortable with the deal I was making. Both individuals are exceptional at their respective roles. I would definitely buy a car from them again, hopefully not for at least a decade though. More
Jon was very easy to work with and took a lot of time with us. We appreciated his professional job. The only thing we would have liked to see different would be the financing. The gentleman there work with us. We appreciated his professional job. The only thing we would have liked to see different would be the financing. The gentleman there worked very hard to get us a good rate late in the evening. But we also feel that we had to play hard ball a little to get that rate. We have excellent credit scores and had no reason to have to "bargain" for a better rate. We were pleased with the final outcome. More
Jon Munro is an educated salesman who knows his products well. He was a pleasure to work with. I asked him a LOT of questions concerning the design, engineering and specifications of the 2010 Santa Fe Lim well. He was a pleasure to work with. I asked him a LOT of questions concerning the design, engineering and specifications of the 2010 Santa Fe Limited AWD and if Jon didn't have the answer he found the people who did, reaching back to Hyundai Corporate in one instance. The service department has also been very easy to work with. I would definitely recommend driving a Hyundai if you haven't done so already. The V6 Limited AWD Santa Fe has better road clearance than most SUVs, more than enough power, and is very comfortable. The hidden compartment in the cargo area is great for storing items that I keep in the car all the time in case of emergencies. More
The dealership and Yvette were great. She was very respoonsive to questions and concerns. I did not feel at all rushed or pressured, but just found Yvette and other staff to be very helpful. Overall respoonsive to questions and concerns. I did not feel at all rushed or pressured, but just found Yvette and other staff to be very helpful. Overall is was a very positive experience and would definitely recommend her and the dealership to others - in fact I have. I also purchased a service contract because I was very impressed by the dealereship and assumed the service would be the same. So far it has met or exceeded expectations. More
Jon was great to work with. He took time to fully answer our questions, and seemed very knowledgeable about the Hyundai product. I liked that he was not too pushy, but confident in the product and in Hyund our questions, and seemed very knowledgeable about the Hyundai product. I liked that he was not too pushy, but confident in the product and in Hyundai's product and services. I would recommend Jon to any person I know looking for a car. More
My Wife and I returned to Shawnee Mission Hyundai to purchase our new Sonata. We were greeted by Mr Munro and ask hoe he could assist us. We told him what we were wanting to do. Jon took us out to the l purchase our new Sonata. We were greeted by Mr Munro and ask hoe he could assist us. We told him what we were wanting to do. Jon took us out to the lot and showed the current inventory in the style and color we had specified.After making our selection Jon went out of his way to secure the best deal and financing as possible. While we were waiting he made sure we were comfortable and up to date on how everything was progressing. After all the paperwork was finished Jon has made many follow up call to check on our satisfaction with our new Sonata. Warren & Shirley Parrett More
My experience at the Shawnee Mission Hyundai was awesome! I really did not think that I would get a better deal than this one. I love my Hyundai Accent! :) I would like to add that everyone I talked to there I really did not think that I would get a better deal than this one. I love my Hyundai Accent! :) I would like to add that everyone I talked to there was nice. They respected my time and did not make me wait. I also liked the fact that I could take the car for a long ride before I desided to buy it. Thanks! Claudia Ruiz Farias More
Jon was very helpful and worked until he found the 2010 Santa Fe that I was looking for. He answered all of my questions about Hyundai and was very knowledgable about all of their products. I enjoyed wor Santa Fe that I was looking for. He answered all of my questions about Hyundai and was very knowledgable about all of their products. I enjoyed working with Jon and would recommend him to anyone. More