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Reed Hyundai of Kansas City

Merriam, KS

4.0
2,541 Reviews

7050 W Frontage Rd

Merriam, KS

66203

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Showing 2,541 reviews

February 17, 2011

Very friendly, and down to earth sales-person. I normally hate cars sales-men, because they are pushy, and think women are ignorant, but i would definately go back. I found my camry online, with a special i More

by tara35snow
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca
February 16, 2011

Felix, First of all, did a great job of engaging me as Felix, First of all, did a great job of engaging me as a client. Very personable but most importantly you could feel his honesty in is answers. If More

by johnmccarthy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno and Mike
Feb 16, 2011 -

Reed Hyundai of Kansas City responded

John, Thank you for your kind words about Felix and Michael. Their professionalism is as much a treat for our guests as is their unique charm and open sincerity; it’s wonderful to hear your feedback. We are inspired each day to do the best we can as we are encouraged by endorsements of our team's performance. We hope you are enjoying the luxury of your new Genesis and are dancing with the highways in Genesis style! I had a chance to talk to you on the phone a few weeks ago and we would certainly enjoy seeing you again soon -- perhaps next time you come in for service we can have coffee. Best wishes to you, John! Thank you! And have a Happy Hyundai! Criss Castle General Sales Manager Shawnee Mission Hyundai Mobile (913) 915-6284 eMail: criss@crisscastle.com Peace of mind is the greatest luxury of all.

February 16, 2011

I would highly recommend Carolina to be your sales person, she was very attentive and was not pushy! she made me feel comfortable. I love my new car and she even called me today to make sure i got my More

by jh9482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Shirley and Michael Downs
February 14, 2011

Clean and spotless dealership. Bob Wright is very down to earth and made the car buying experience very easy. Actually, the unspoken beauty of the 2011 Sonata made Bob's sales job even easier as well! More

by dchezem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3
February 14, 2011

Pricing from the Internet automatically discounted an amount from the MSRP as a starting point. Dealer offerings in person did not use this approach. Somewhat deceiving when dealing in person with someon More

by Richard9632
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Wright, Micheal Downs
February 14, 2011

When I originally went in to Shawnee Mission Hyundai I had no intent to buy that day...I had just had a baby a few weeks prior and just needed to take a quick look at a car or two and maybe a test drive. More

by gelliott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
February 12, 2011

Great Job. Everyone there was great to work with. Dion did a super job of keeping me informed. I walked in and drove out with a new car in a matter of a couple of hours. I will return if I need a car in More

by rppeery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dion, Dion Monroe
February 10, 2011

We want everyone to know that this dealership is a Class 5 operation. They were willing to answer all our questions and spent an hour in our new Sonata helping us with all the gadgets. We are so impressed More

by farrisks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob(Salesman), Mike(Finance),Criss, Yvette, Mike (Manager) and Brandon(Service)
Feb 16, 2011 -

Reed Hyundai of Kansas City responded

Kenny and Sandy, What can I say; you two are as delightful as pumpkin pie on Thanksgiving - an absolute pleasure! As soon as we see your faces, we all light up! It's no wonder that practically everyone in the dealership had a hand in assisting you -- we all enjoyed your company; people are naturally drawn to positive inspirations like you! We hope Sandy is just loving her new Sonata! She picked my favorite, too! And after all the fun we had showing Sandy the features of her navigation and bluetooth, I synced my bluetooth the same night! Sandy, any questions you have on your Sonata, you have my number and Bob's number! My wish is to keep seeing you smile each time we see you. If you need anything at all, we are always at your service! Happy Hyundai! Criss Castle General Sales Manager Shawnee Mission Hyundai Mobile (913) 915-6284 eMail: criss@crisscastle.com Peace of mind is the greatest luxury of all.

February 10, 2011

Felix was great to work with. I felt comfortable with him and felt he had my best interest going into the deal. We had to drive to another dealership to test a manual transmission car and he drove me th More

by siljallday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
February 10, 2011

I have just purchased my FOURTH Hyundai vehicle. Mike Ball sold me my first 2000 Elantra and now, as the Sales Manager, gave me a great deal on my 2011 Tucson. My salesperson, Henry Frazier, was great t More

by vhargrave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Frazier, Mike Ball, Henry Frazier
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