Reed Hyundai of Kansas City

To begin,I had a great experience with another Hyundai dealership and informed Henry, Michael,and Criss that they had to "blow" me away to gain my business. Well they did just that! It all began with you, dealership and informed Henry, Michael,and Criss that they had to "blow" me away to gain my business. Well they did just that! It all began with you, Henry. Any dealership can "act" friendly and helpful to a potential customer, but I am a very savvy consumer and can see through this veil. What makes this group special is they are professional in a very casual (comfortable)way and they interact with the customer and more important with each other with great respect and care. Michael Downs also made my financial paperwork easy and seamless. I honestly feel like one of the S.M. Hyundai family! I am sought after by many friends to help them with car buying and between the great Hyundai products and the S.M. service, I will be bringing future buyers. BTW, this is my third consecutive Hyundai purchase. Mahalo Criss for allowing me to make the initial offer and working to consumate what I considered a fair transaction. You're a great Captain with an even greater crew! I look forward to working with Brandon Cornwell and expect the same great service! More

I had a wonderful experience and have already told many others about the dealership. I love my vehicle and would do business with you in the future. Thank you for the experience. Please continue what yo others about the dealership. I love my vehicle and would do business with you in the future. Thank you for the experience. Please continue what you are doing in the future. The process was pretty easy compared to vehicles that I have purchased in the past. More

Ms. Frederico is the best example of the professionalism an automobile sales representative should possess at an automotive dealership. Her ability to walkthrough the car purchase environment, giving the ne an automobile sales representative should possess at an automotive dealership. Her ability to walkthrough the car purchase environment, giving the necessary details to make one feel comfortable with the steps involved, is extraordinary. Ms. Frederico has the “whatever-it-takes” attitude during the pre-sale, the purchase process and the post-sale to ensure customer satisfaction. She possesses the great trait of “under promising and over delivering”. One example of this was her post-sale call to me, informing me that they have floor mats for the car and that I could come by to pick them up at my convenience. I don’t believe most sales representatives would have gone out of their way for such a minor item. I would recommend anyone that would be interested in an automobile purchase to find Ms. Frederico for the best experience in an automobile purchase. She is a great asset to Shawnee Mission Hyundai. More

This was the best buying experience I have encountered in the last twenty years. Every aspect of this deal was completed professionally and congenially. No hard sell pressure, no "games" and highly competiti the last twenty years. Every aspect of this deal was completed professionally and congenially. No hard sell pressure, no "games" and highly competitive pricing. I am extremely pleased with the entire process and look forward to dealing at Shawnee Mission again in the future. More

We had a very good experience at Shawnee Mission Hyundai. This is our third new Hyundai in two years but our first purchase at this dealership - we will definitely be back as we had a much better buying exp This is our third new Hyundai in two years but our first purchase at this dealership - we will definitely be back as we had a much better buying experience here. The employees were very helpful but not pushy. Dion was awesome - knowledgeable and professional and definitely went the extra mile coming in on his day off to work our deal which he handled very well. Hats off to Mike, the Finance guy, too - very efficient. More

Henry was great! He was able to answer all of my questions and made me feel really comfortable and not pressured at all. I felt like I could trust him to give me a fair deal on a new car. I would questions and made me feel really comfortable and not pressured at all. I felt like I could trust him to give me a fair deal on a new car. I would definitely buy from him again and/or refer my friends/family to him if they are interested in a Hyundai. More

The dealer was all about finding what I wanted and in my price range. Even though the car I got was a little over, I still appreciate him showing it to me, because it was a newer car and was at a great pric price range. Even though the car I got was a little over, I still appreciate him showing it to me, because it was a newer car and was at a great price. He was friendly and easy to work with and kept up with my through the week in discussing what I wanted and such. I'm happy with my purchase and the dealer who sold it to me! More

Everyone, we encountered we incredibly nice, outgoing and helpful. We had a great experience from the time we got on the lot. We were greeted and when we told the first person we talked to we had been deali helpful. We had a great experience from the time we got on the lot. We were greeted and when we told the first person we talked to we had been dealing with Yvette they notified her immediately and she was really great to work with and finish a deal. The showroom was very clean and looked great. I will definitely come back when we are looking for another car and to do our service when needed. I feel we got a great price, great service and had a great experience. More

My husband had visited to purchase a used car. Jon had helped him and they sat an appt for me to come and test drive the car the next day. When we arrived, Jon was busy so Frank helped us. He was super helped him and they sat an appt for me to come and test drive the car the next day. When we arrived, Jon was busy so Frank helped us. He was super and scored 5 stars. We had several others cars to look at and left. When I called Jon later to ask for bottom price as we liked that car but had a better price on our 2nd favorite, he was short. When we arrived back to buy the car he was just ok. What we did not like is that we decided to buy the car and were thrilled with everything. As my husband drove off the lot, he saw the huge window chip that had been covered up by the stickers. Jon cleaned up the car and had to have seen this chip. Everything went down from there in our opinion. We are bringing the car back on Friday to have it detailed, and the gentleman in the front of the office said the chip would be replaced, or the windshield replaced. Just not right that we had to come back with this issue. Too bad since all had been great up until then. We will save our final comments for after the detailing and work on Friday. We hope the job will be so amazing that we forgive the chip issue. More

Frank was kind, honest and willing to help me navigate through this process. I would recommend him and this dealership to any of my friends and family! I got a great price for a great car. The other emplo through this process. I would recommend him and this dealership to any of my friends and family! I got a great price for a great car. The other employees were also great...it was an awesome experience. More