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Reed Hyundai of Kansas City

Merriam, KS

4.0
2,541 Reviews

7050 W Frontage Rd

Merriam, KS

66203

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Showing 2,541 reviews

March 23, 2011

Best new car-buying experience ever!!!! Carolina was knowledgeable, courteous, answered all my questions, no pressure to buy, etc. I would definitely recommend Shawnee Mission Hyundai to anyone looking More

by Ruth Lindahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Shirley
March 21, 2011

Shawnee Mission Hyundai made our buying experience very easy and stress free. Our previous vehicle had been totaled in an accident and we were worried that we would not be able to get another vehicle. We More

by tjoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Thouvenell
March 19, 2011

I plan to purchase a 2011 auto this month and Hyundai was one brand that came highly recommended. The midweek day I visited this dealership, only one family appeared to be shopping. As I looked around th More

by itsewe
Friendliness
Recommend Dealer
No
Employees Worked With
no one
Jun 02, 2011 -

Reed Hyundai of Kansas City responded

Shawnee Mission Hyundai wrote on 3/19/2011 4:23:21 PM Hi! This is Criss Ann Castle. I serve as the General Sales Manager at Shawnee Mission Hyundai. Clearly we did not shine during your visit. I'd love for you to experience a fantastic level of customer service and re-introduce Shawnee Mission Hyundai to you. Your feedback definitely strikes me very strong because we are striving to deliver excellent service and in your case, that didn't happen. Admittedly so, we are not perfect by any means, but having you here and not recognizing your needs is not convincing of our service, I'm sure. Please let us make it up to you by visiting again. I'd like to assist you personally. Please call me if you would reconsider. Best regards, Criss Ann Castle General Sales Manager 913-915-6284 (mobile) criss@crisscastle.com

March 18, 2011

My husband and I came in at around 7:00 in the evening just to look around at a few used vehicles. Tracy immediately came out to greet us. Very sweet and down-to-earth. Very informative and attentive b More

by asnyder61507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Bean, Sam and Rebecca
March 16, 2011

Bob Wright was very pleasant and friendly from the first day I met him. I told him what I wanted and he was determined to find me that car.He found me the color I wanted. He kept in contact with me and sent More

by JanetBruno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Wright
March 16, 2011

Dion is an excellent sales person. He and all the staff treated us well throughout the sales process and kept us informed on the status of the delivery of our new Elandtra. The sales experience was great w More

by dtisch53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dion Monroe, Dion Monroe
March 16, 2011

We had a great experience working Tracy and Bob. We love our new Tucson and was very impressed that we were not haggled to spend more than we wanted. Tracy helped us find the perfect car in our price range. More

by lciminieri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Bean and Bob Wright
March 14, 2011

Scott was very patient while we waited for my wife and he was very helpful and friendly. He was knowledgeable about the cars and I had no issuews or delays with trading in my own vehicle. I enjoyed my smoo More

by tackdog7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Thouvenell
March 13, 2011

Nothing but good things to say about our experiences at Shawnee Mission Hyundai. This is the second Hyundai we've bought from Jon Munro and both experiences have been A+. Despite the busy Saturday, Jon m More

by prowney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Munro
March 12, 2011

Tracy and Criss were great. They listened to what I wanted and helped me find it. They were very helpful and very reasonable. When I asked them to stop calling me while I was at work and just email i More

by bcme1983
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Bean Criss Castle
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