Reed Hyundai of Kansas City
Merriam, KS
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Had an appointment to get the wind deflector replaced on my Sonata. Got it right in And they were finished in less than an Hr. Very Pleased with the service and the kind helpful Service Dept. Reps...Thanks my Sonata. Got it right in And they were finished in less than an Hr. Very Pleased with the service and the kind helpful Service Dept. Reps...Thanks ! 👍 More
I bought a used Nissan Juke from here at the beginning I bought a used Nissan Juke from here at the beginning of April. Not even two weeks after the purchase I had to take the car back in because the AB I bought a used Nissan Juke from here at the beginning of April. Not even two weeks after the purchase I had to take the car back in because the ABS light and traction control lights came on. They fixed it at no cost, but a week after that I had to go in and get a tire patched that was leaking. (Which cost me $40 even though at this point hardly a month had passed since i got the car) Two weeks later now, and another one of my tires is leaking so bad it won’t retain air for more than an hour or a couple hours. It’s very difficult for me to believe that all of this is coincidental. And i am now convinced that they simply switched the tire that was leaking from the back to the front. I dont know if because I am a female they think I’m stupid and wont recognize this game thats being played. I’m sure if i took my tire in to be fixed or replaced here again, i’d be dealing with another problem a week or two weeks down the line. DO NOT WASTE YOUR TIME HERE. More
I worked with Corey Hollis. I had scheduled my used Veloster for a service due to a recall and received an email asking if I'd be interested in a newer car at the same monthly payment I was currently m Veloster for a service due to a recall and received an email asking if I'd be interested in a newer car at the same monthly payment I was currently making, so I said, sure why not. I usually buy used and test drove a 2019 Tucson but wasn't in love with it - I really wanted some tech upgrades that model didn't have. Based on what I was saying about my Veloster and the Tucson, Corey and his sales manager convinced me to test a brand new 2020 Kona with the whistles & bells I was looking for. I would have never considered in my budget. I laughed and told them I'd only consider it if we could get the monthly payments the same. They somehow made it happen. I test drove it, fell in love with it and was able to trade in my Veloster for the Kona. Three weeks later and I am still loving the Kona and very happy with the purchase. It's like a miniature SUV. Everyone who worked with me in sales & financing & service were incredibly kind to work with. No pressure tactics and they moved as fast as they could to get me in my new car that day. This is the 1st car I've bought from Reed Hyundai (since they changed from SM Hyundai) and would absolutely recommend buying a vehicle from there. More
Highly recommend them they are fast friendly had a wonderful experience.The buick encore i bought from them is exactly what i wanted thanks so much... wonderful experience.The buick encore i bought from them is exactly what i wanted thanks so much... More
Ultimately we bought the car, BUT we DO NOT RECOMMEND this dealership.. It was the worst experience ever!! Omid Nazari (Hyundai Manager) made a deceitful offer on our trade-in at almost 6K with a sales r this dealership.. It was the worst experience ever!! Omid Nazari (Hyundai Manager) made a deceitful offer on our trade-in at almost 6K with a sales rep and a manager and 2 business executives in conversation, and three website valuations of the car. Then after 2.5 hours of paperwork (on the third visit), he realized his "MISTAKE." Our trade-in can only be valued at 1.5K. We saw a car on a Tuesday, he promised to hold it until Thursday. By Wednesday he sold that car, and apologized by adding extra money to our trade-in, so we might take another car..."same same different color" he said. In the end the deal itself wasn’t bad, but when you were lied to, tricked, and you wasted hours of nonsense, you don’t feel like your purchase is fully satisfied. The only reason we just signed is because I don’t want to take my kids to wait another 10 hours at a dealership. I am still mad I didn’t yell at him to his face. More
My problem was not solved despite it being reproduceable and having occurred for months. I was offered the solution of a transmission flush even though I paid for a transmission flush 10,000 miles ago and having occurred for months. I was offered the solution of a transmission flush even though I paid for a transmission flush 10,000 miles ago More
They listened to my assessment of my problem and researched my issue and resolved it in a very timely manner. Service personnel were friendly and efficeint. researched my issue and resolved it in a very timely manner. Service personnel were friendly and efficeint. More
The young man who checked in my vehicle and checked me out upon completion of the service was wonderful. He was polite, helpful and kind. I was in a bit of a hurry to get my oil change done and the servic out upon completion of the service was wonderful. He was polite, helpful and kind. I was in a bit of a hurry to get my oil change done and the service ended up taking much quicker than expected. The coffee in the waiting area is good, too. Thanks!! More
Took care of me and fixed the problem I had already paid for with no out of pocket cost to me. I really appreciate their professionalism its refreshing to see it in this industry.. for with no out of pocket cost to me. I really appreciate their professionalism its refreshing to see it in this industry.. More