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Reed Hyundai of Kansas City

Merriam, KS

4.0
2,541 Reviews

7050 W Frontage Rd

Merriam, KS

66203

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Showing 2,541 reviews

June 07, 2021

very good service the time was good Felix good Art was good they are a very friendly dealership.I do not think i have to write a book just say very good More

by ESDGK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jun 07, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review

June 07, 2021

I have no issue with the actual service I receive. But the wait is always extremely long for some reason. For a simple oil change and tire rotation, it took almost two hours. When I mentioned this to on More

by BOYD.MIYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 05, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the additional feedback, we do apologize about any wait times that seem longer than usual. We are working to put a better process in place to eliminate this from happening.

June 06, 2021

Recall work done fast. Felix is the greatest! He is kind Recall work done fast. Felix is the greatest! He is kind and patient and nice. He treats everyone fairly. Another associate helped a woman befor More

by pisceslady2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
Jun 07, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the additional feedback and great review. If you could call Hailey at 913-754-9959

June 06, 2021

Appreciated how quick I was in and out of the dealership even though they were super busy. The issue was resolved quickly and is no longer making the noise. More

by JHAWK1576
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jun 07, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review

June 05, 2021

Everything was good no issues, I only come to the dealership to get my car serviced or worked on and have had no issues so far! More

by terrel.bruce4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jun 05, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review, and additional feedback!

June 05, 2021

Normally good service, but there is an issue that they could not resolve this time. I was disappointed. I will need to contact them about getting it resolved. More

by DAMURPHY444
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jun 07, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the additional feedback, if you could get in contact with Hailey at 913-754-9959 or email at hailey.melhorn@reedauto.com

June 04, 2021

Great friendly service, I will enjoy the delivery of a loaner and the return of my car. Nest tome I will remember the name of the gentlemen. More

by jcfinger406
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name of the gentlemen who delivered the car. Very pleasant person
Jun 05, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review, and additional feedback!

June 02, 2021

Everyone was very courteous and very nice. I was greeted with a warm hello by a Hyundai staff member. I was very impressed with the way I was able to get into a new vehicle with ease but with confidence kno More

by pecinafamly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Campbell , Omid Nazari, Art Schlaikjer, Felix Moreno
Jun 04, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review, and congratulations on the new vehicle!

June 01, 2021

Great all around experince. They had the car we were looing for on hand. All we had to do is the deal. They offered us a upgrade to the warranty and we chose to take the upgrade. More

by dennishunt1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omid Nazari
Jun 04, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review, and congratulations on the new vehicle!

May 31, 2021

100% professional experience throughout. Sorry, don't remember the service person's name (that worked with me), but it was a female, and as far as I remember, the only female in the area. More

by Clint Berger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, person was female.....only one there.
Jun 04, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review!

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