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Reed Hyundai of Kansas City

Merriam, KS

4.0
2,541 Reviews

7050 W Frontage Rd

Merriam, KS

66203

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Showing 2,541 reviews

June 25, 2021

Appointment was easy to make. Service was prompt and efficient. More

by PAMMYMAE72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 05, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review!

June 25, 2021

Sometimes just so busy, can get a little confusing for them, bit ends up figuring it out, and everything comes out ok!! Some more friendly greetings better than others!! More

by NENA_22964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omid Nazari
Jul 05, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review, and additional feedback. We are working to get a process in place so we can better serve each of our valued customers like you.

June 24, 2021

Very helpful with my car good customer service will definitely be back if I need to More

by ciarapatterson391
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 05, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review!

June 24, 2021

Joseph and the service department are honest, courteous, efficient, and helpful. I will continue to take my car to Reed Hyundai. More

by christinasmith.ks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
Jul 05, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review, we are glad to hear that your experience was great.

June 23, 2021

They took care of the vehicle and when it wasn’t done when I needed to leave they loaned me a car so that I could keep my meeting More

by Pat Wiber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 05, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review

June 22, 2021

All services were completed in a timely and cost effective manner. I was apprised of maintenance necessary with my next visit. The waiting area was clean and drinks were provided while I waited. I w More

by SANDRAEHJONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 05, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the great review and for being a valued customer!

June 20, 2021

Excellent professional services.. very very very very Excellent professional services .. very very very very very very very very very very very very very very very very very very fast and sufficient work More

by GALEMCGHEE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jun 21, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review!

June 18, 2021

we dropped our car off at 8:30AM with an appointment for an oil change and tire rotation it took you crappy service department 6 1/2 later to finish up the car and ontop of that they broke a struat on the c More

by DPAYNE1287
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 05, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the additional feedback. We are here to speak further but need some more information. If you could please reach out to me via phone or by email. I want to ensure you are taken care of. Thank you, Hailey Melhorn 913-754-9959 hailey.melhorn@reedauto.com

Jul 05, 2021 -

DPAYNE1287 responded

You can call me at 913-515-0592 I am sorry that my review was not very clear but i was in a rush when I typed it up but my feelings still have not changed since Reed Hyundai took over Shawnee Mission Hyundai the service has went straight down hill. And after having purchased 4 Hyundai's since 2009 I will not be buying any more. This was my second instance in a row of just having one problem after another with this dealership.

June 18, 2021

This dealership has worked great with me on my 2017 Hyundai Elantra. Their service is great &fast . Thank you so much in helping me with my problems More

by SROSE4491
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jun 21, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review, we are always here to help you.

June 18, 2021

The dealer was easy to work with through the buying process on my 2020 certified Hyundai Ioniq. My first service appointment a few months later was also a simple and efficient process as well. More

by smccormack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
Jun 21, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review and feedback. We are glad that you have enjoyed your experiences here with us!

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