Reed Hyundai of Kansas City
Merriam, KS
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Took my car in for regular maintenance, including a tire rotation and a small warranty recall. Dropped my car off the night before and it took them ALL day to finish the work. They charged me $150 for norm rotation and a small warranty recall. Dropped my car off the night before and it took them ALL day to finish the work. They charged me $150 for normal maintenance and tire rotation, which is outrageous compared to what I normally pay. THEN they actually charged me a $5 service charge to use my Credit Card. What?? My hair stylist doesn't even do that and she's self-employed! I've had trouble with this place before and I've now learned my lesson. Never ever will I give this place my business again. I will go to a different dealership for warranty work. More
The service Dept is helpful and do their best at making sure they meet your needs. Right now, things are tough with covid limitations. They are backed up, overworked, and doing their best given the circums sure they meet your needs. Right now, things are tough with covid limitations. They are backed up, overworked, and doing their best given the circumstances. More
I went in for 15,000 mile service, service was performed within 2 hours, communication was excellent as I was advised of what other optional services could be provided. Price was as quoted. Great job, Fel within 2 hours, communication was excellent as I was advised of what other optional services could be provided. Price was as quoted. Great job, Felix and service team! More