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Reed Hyundai of Kansas City

Merriam, KS

4.0
2,541 Reviews

7050 W Frontage Rd

Merriam, KS

66203

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Showing 2,541 reviews

June 29, 2021

Dropped off my car for complimentary maintenance an hour early and they started service on it right away. Felix kept me updated throughout the process. Since service closed before I could get back, they lef More

by nataliej0925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
Jul 05, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review and additional feedback. We are glad you enjoyed the process.

June 29, 2021

This experience at Reed was a 100% improvement on the last visit, which I rated as a disaster. Everything was better this time around. The fellow that I dealt with was a huge improvement on the guy More

by ahz7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Wichman
Jul 05, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review and feedback. We are happy that we have been able to turn your experiences around by showing improvement. We greatly value you as a customer and hope to always exceed your expectations. Thank you again for choosing Reed Hyundai!

June 28, 2021

Thank you for the great service. Thank you for the great support. Thank you for the great oil change. Thank you for the great tire rotation. More

by mark grootski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 05, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review!

June 28, 2021

Fast, courteous and professional service. Nice waiting area. Explained e erythibg they did. More

by sined359
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 05, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the great review!

June 27, 2021

Work was done in a quick and timely fashion. No pressure More

by calkins927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 05, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review

June 25, 2021

They did6 not put on my new oil filter il fwhy not More

by dperrigo1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 05, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the additional feedback. We are here to speak further but need some more information. If you could please reach out to me via phone or by email. I want to ensure you are taken care of. Thank you, Hailey Melhorn 913-754-9959 hailey.melhorn@reedauto.com

June 25, 2021

$80 to repair a leak in the tire? Your techs $100 estimate was now $348 and did not apply the $25 discount. More

by CHAVEZ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blake Wichman
Jul 05, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the additional feedback. We are here to speak further but need some more information. If you could please reach out to me via phone or by email. I want to ensure you are taken care of. Thank you, Hailey Melhorn 913-754-9959 hailey.melhorn@reedauto.com

June 25, 2021

made the process so easy. Very good experience. Reed Auto group is great. More

by eltonm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omid Nazari
Jul 05, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review

June 25, 2021

My experience was outstanding. The Service Department representative (Blake) was helpful and got my vehicle serviced promptly. I will be a return customer and hope to have him as my representative. Thank More

by Debbieeckhoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake
Jul 05, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review!

June 25, 2021

Service department knowledgeable, friendly and finished work quicker than they estimated. Excellent!! More

by MICHAEL9781
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 05, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the fantastic review!

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