Reed Hyundai of Kansas City
Merriam, KS
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Dropped off my car for complimentary maintenance an hour early and they started service on it right away. Felix kept me updated throughout the process. Since service closed before I could get back, they lef early and they started service on it right away. Felix kept me updated throughout the process. Since service closed before I could get back, they left my keys and paperwork with sales. A very smooth process all around! More
This experience at Reed was a 100% improvement on the last visit, which I rated as a disaster. Everything was better this time around. The fellow that I dealt with was a huge improvement on the guy last visit, which I rated as a disaster. Everything was better this time around. The fellow that I dealt with was a huge improvement on the guy that I had to deal with the last time. He was very friendly, and I feel that if I needed to ask any question, he would've answered it quickly and clearly. Also, everything there seemed to be well oiled and in order. My last visit, things seemed "mixed up." They didn't even seem to have my vehicle on file, even though I had been bringing it in for service there since it was purchased at the old Shawnee Mission Hyundai. There was a lot wrong with my last visit, and I don't want to rehash it any further. This visit was great, and I'm very happy with the service that I received. More
Thank you for the great service. Thank you for the great support. Thank you for the great oil change. Thank you for the great tire rotation. support. Thank you for the great oil change. Thank you for the great tire rotation. More
My experience was outstanding. The Service Department representative (Blake) was helpful and got my vehicle serviced promptly. I will be a return customer and hope to have him as my representative. Thank representative (Blake) was helpful and got my vehicle serviced promptly. I will be a return customer and hope to have him as my representative. Thank you Reed Hyundai for earning my 5 star rating. More