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Reed Hyundai of Kansas City

Merriam, KS

4.0
2,541 Reviews

7050 W Frontage Rd

Merriam, KS

66203

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Showing 2,541 reviews

July 06, 2021

Great service thank you for taking and picking me up from work so I was able to an oil change before we went out of town. Ginna Kilroy More

by ginna_bloss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 08, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review we are always happy to help!

July 05, 2021

I received only an email about my car being done but no call. This is not good customer service to get just an email without someone calling and explaining what’s going on with the car. The parts to my car More

by JO3118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Omid Nazari, Art Schlaikjer, Felix Moreno, Hailey Kalinka
Jul 05, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the additional feedback. We would love to assist you with this further to ensure you are taken care of but will need some more information. Please give me a call or shoot me an email at (913)754-9959, or hailey.melhorn@reedauto.com. Thank you in advance, and I look forward to speaking with you further, Hailey Melhorn

July 05, 2021

Quick service as expected, no issues with the recommended service. More

by kongdink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 05, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review

July 05, 2021

They were really nice and professional and were quick to get my car in and serviced as fast as possible. Really clean restrooms too and a big waiting area. More

by CHRISTIAN.I.BELL04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno, Hailey Kalinka
Jul 08, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the great review and positive feedback!

July 05, 2021

Nice experience. Friendly atmosphere. We have taken our Elantra in for service multiple times. Easy to schedule appointments. We will be back next time as well! More

by jerreyrush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 08, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review and we look forward to assisting you further in the future!

July 05, 2021

Everyone was kind, courteous , and went above and beyond what was necessary. More

by dhigginson1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 08, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review

July 02, 2021

Had scheduled for oil change and recall repair. Felt pressured for a lot of additional service. Wanted same oil used 3 months prior but must have received something different because price was almost do More

by NATHANBRADIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 05, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the additional feedback. We want to apologize that you felt pressured in anyway as we never want anyone to feel like that. Everything we recommend is based off of the inspection of the vehicle as well as the mileage, and is only to help ensure the vehicle is in its best possible condition. Please feel free to reach out to me at anytime with any questions or concerns, Hailey Melhorn (913)754-9959 hailey.melhorn@reedauto.com

July 01, 2021

Able to get in and drop off car early am and pick up end of day. Like communication and status via text. Checkout quick and easy and they fixed my low battery on my key fob. More

by KIM_WATTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names sorry
Jul 05, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review!

June 30, 2021

Good attitudes and a friendly sales approach, however, the product knowledge and organization was the reason for the 3 stars vs 5 stars. More

by Tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ever Hernandez & David (sales manager), Omid Nazari
Jul 05, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the great review and feedback. I will ensure that we have the proper training and product knowledge being taught to all of our new employees.

June 30, 2021

You guys are always knowledgeable, and always ready to help thanks for the great customer service and the excellent work, from now on I will always direct my car needs to this agency More

by PAZ.ELLIOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno, Hailey Kalinka
Jul 05, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the wonderful review, and recommendation. We are happy to hear that you are happy with your experience/services received. Thank you for being a valued customer!

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