Back

Reed Hyundai of Kansas City

Merriam, KS

4.0
2,541 Reviews

7050 W Frontage Rd

Merriam, KS

66203

Directions

By Type

Showing 2,541 reviews

July 14, 2021

great in and out service. Gilbert the driver can get your where you need and pick you up in a. jiffy. service is clearly stated and efficient check out. great job Reed Hyundai More

by MK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 23, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review and additional information

July 14, 2021

Very caring and making sure you are happy. Go out of there way to make you feel comfortable. And very fast with service. All very helpful and caring. More

by jeremyreyes76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 23, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review we are glad you always feel comfortable

July 12, 2021

I didn’t realize that I was passed you on my oil change. I called in when I realized it and it was a Saturday and we’re getting ready to leave town and I was told I could get it right in. When I arrived I w More

by MJANDERSKC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 23, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review and additional information. We are glad we were able to get you in and out in a timely manor and hope you enjoyed your trip out of town!

July 12, 2021

Once it was established that Hyundai would fix the car under recall it was fixed quickly. Felix and Joseph were both great service reps and upon picking up the car the staff was helpful and efficient. More

by KEVKATE82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
Jul 23, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent reviews.

July 12, 2021

I was advised that the service appointment would cost $99. When the vehicle was checked and additional $150+ was necessary. Then when I was checking out they told me about another $400 + needed to be d More

by MEVANS0316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know the name of who I worked with!
Jul 23, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the additional information. We are sorry to hear you are disappointed with this experience. If you could call Hailey at (913)754-9959 she would like to go over some additional details.

July 08, 2021

Great Service. Service personnel went above and beyond to make my visit for service perfect. Change oil and filter, and reapplied Zurich coating on the car exterior. However, there were no coffee cups More

by ajshomin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan assisted me on this service visit.
Jul 08, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review, and additional feedback.

July 08, 2021

Service scheduling was easy and check-in was easy. they sent lots of reminders via email and text. Work was performed quickly and waiting room was comfortable and social distancing was being fol More

by Jack S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno, Hailey Kalinka
Jul 08, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the great review and additional feedback

July 08, 2021

Jordan & Joseph are awesome! Always greet me with a smile…The mechanic who works on my car does an awesome job…Kudos to him. See ya in 2 weeks.. More

by smileiscontagious58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan & Joseph , Felix Moreno
Jul 08, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review, and we look forward to serving you again!

July 07, 2021

We were served by Felix; Felix Rocks!We were served by We were served by Felix; Felix Rocks! We were served by Felix; Felix Rocks! We were served by Felix; Felix Rocks! We were served by Felix; Felix Ro More

by PDSHOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 08, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review for FELIX!

July 07, 2021

Easy to purchase new vehicle and trade in old vehicle! Love our new vehicle! Paperwork completed quickly and we drove off the lot happy with our purchase! More

by trudyrowdy58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omid Nazari
Jul 08, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review and CONGRATULATIONS on the new vehicle

...
17
...