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Reed Hyundai of Kansas City

Merriam, KS

4.0
2,541 Reviews

7050 W Frontage Rd

Merriam, KS

66203

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Showing 2,541 reviews

July 21, 2021

As always Jordan is a pleasure to work with. And the mechanic who worked on my car gets 5 stars. Thanks for ALL you do keeping me on the road 😍 More

by smileiscontagious58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The dude that greets me, forgot his name ?????. He’s a smiling face at 7 am. Soft spoken gentleman!, Felix Moreno
Jul 23, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review, and thank you for being a returning customer!

July 21, 2021

Great customer service, friendly technicians, fast work, and even received a yummy Reed chocolate bar when I was checking out. Thanks Reed! Everyone did a great job! More

by wejomac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 23, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review, and we are glad you enjoyed the chocolate!

July 20, 2021

Ben was very helpful. I will recommend him to anyone looking to buy a car if they are wanting a Hyundai and I hope the dealer will get more new cars soon. More

by keliselong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
Jul 23, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the additional review and recommendation!

July 20, 2021

I had my engine replaced free, due to manufacture defects and got great service from Reed Hyundai but it to Hyundai 4 months to ship the engine but Reed provided me a loaner car so all was good. More

by WBENTLEY5049
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 23, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review, we are glad we were able to get everything taken care of and you back on the road.

July 18, 2021

The professional sales staff was very accommodating and knowledgeable, especially Sergio! Very flexible and courteous to my needs. Love the used Tucson I purchased, which was immaculate when I picked it More

by Denise
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sergio
Jul 23, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review and feedback. CONGRATULATIONS on the new vehicle.

July 17, 2021

They kept my car for 3 days just to replace a battery. We had to talk to the service guy over and over about the problem. More

by MTEACHERDAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know which person we talk to.
Jul 23, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the additional feedback. We would love to speak further. If you could please give Hailey a call at (913)754-9959 or email her at hailey.melhorn@reedauto.com Thank you again, and we look forward to speaking further!

July 16, 2021

Quick, Professional and have always done a quality job! Always courteous to all their customers needs! Their waiting area is comfortable, quiet and water is on hand. More

by christopherwilliams67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 23, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review and feedback

July 15, 2021

worked in my schedule which was very helpful since we live 139 miles away called and got in at the time we needed..Glad we called because on line said they had no opening. More

by tomandmary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 23, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the excellent review, we are glad to hear it all worked out and fit into your schedule. Thank you for driving out to us!

July 15, 2021

Appreciated the friendliness of everyone, especially an Appreciated the friendliness of everyone, especially an older (about my own age) gentleman that greeted me when I drove the car in and when I picked More

by williamsonjon51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 23, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the great review, and additional feedback. We are pleased you had a wonderful experience.

July 14, 2021

A tire rotation was supposed to be done as part of the service package, but it wasn't. The tire that has a slow leak is still in the same location it was before the service. More

by ratedz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 23, 2021 -

Reed Hyundai of Kansas City responded

Thank you for the additional feedback, if you could please give Hailey a call at (913)754-9959 or email at Hailey.Melhorn@reedauto.com we want to ensure everything was taken care of.

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