Reed Buick GMC
Kansas City, MO
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Great experience Top notch experience, and I have bought many vehicles from different dealerships. This is my second Reed location vehicle and both times, the process Top notch experience, and I have bought many vehicles from different dealerships. This is my second Reed location vehicle and both times, the process was great. Mike Cole knows his stuff. Knows the vehicles, features, benefits, etc. The Sales Manager was fair in explaining our deal. The financing person was quick and easy and not pushing things on us. Pickup of the new vehicle included demonstration of features and set-up of phone to vehicle as well as app on phone. Could not have went better. More
Customer Service I bought my Buick Encore last year. Since then I have moved almost 100 miles from Randy Reed. I was going to be in the area and was due for an oil cha I bought my Buick Encore last year. Since then I have moved almost 100 miles from Randy Reed. I was going to be in the area and was due for an oil change and tire rotation. I called and made an appointment, but it was going to be cutting it close. The service department got me right in as scheduled. I waited in the lounge . As nice as it is I was concerned. A technician came in to consult with another customer. When he was through I explained my situation and asked if he would check on my car. He said "sure follow me out to the service area while I check" Next thing I knew he pulled up in my car. He asked if I needed a receipt. When I shook my head he says "It's running and the keys are inside". I was able to keep my Dr appointment, Thank you so much for your understanding and your help. More
Great experience Fast and easy process. We drove from Wichita and they had everything ready for us when we arrived. Willard was great to work with! Love my new Terrain Fast and easy process. We drove from Wichita and they had everything ready for us when we arrived. Willard was great to work with! Love my new Terrain. More
Fast and free oil change on my Buick Lacrosse Keep the FREE lifetime oil change on new cars intact in the future! I hear it will be discontinued this year. BAD MARKETING DECISION because many pote Keep the FREE lifetime oil change on new cars intact in the future! I hear it will be discontinued this year. BAD MARKETING DECISION because many potential return clients will go to other cheaper service providers for oil changes, especially after the first one or two free Buick 5000 mile offers. Keep the free service and they will remain loyal customers and buy Buicks again and again (I did 4 consecutive times)! More
Service PM. Had service pm. (Oil change) on Canyon. Very professional. In and out in less than an hour. 5 stars easy. Will recommend to all my friends. Had service pm. (Oil change) on Canyon. Very professional. In and out in less than an hour. 5 stars easy. Will recommend to all my friends. More
Rectified my previous review I had written a negative review of this dealership, but am changing that to a 100% positive experience. After reaching out to the owner after our firs I had written a negative review of this dealership, but am changing that to a 100% positive experience. After reaching out to the owner after our first visit, he went well above and beyond my expectations of what it took to rectify the situation. We would definitely recommend this dealership to anyone looking for a vehicle, and will be back next year when we buy the next one. More
GREAT PEOPLE TO BUY FROM. Just purchased a used vehicle from Randy Reed GMC, all of the people involved in this sell where excellent. Want to thank Michael,the salesman, Roger, Just purchased a used vehicle from Randy Reed GMC, all of the people involved in this sell where excellent. Want to thank Michael,the salesman, Roger, the financial manager, and Brandon, the manager. Thank you all for a great buying experience..... Jim H.... More
Service visits Took our Envoy in for a service visit. Had an appointment, was treated with respect and it took less than an hour. Only negative was trying to g Took our Envoy in for a service visit. Had an appointment, was treated with respect and it took less than an hour. Only negative was trying to get the credit card machine to work. More
GMC YUKON DENALI I had the best car buying experience i have ever had at this dealership, Randy Reed buick GMC. Everyone listened to my needs and worked with what I wa I had the best car buying experience i have ever had at this dealership, Randy Reed buick GMC. Everyone listened to my needs and worked with what I was wanting to accomplish on trade. THey are extremely friendly, and made the overall process as simple as possible. Thank you to everyone that was involved! More
Great Dealership, Great People Just purchased a vehicle and had an excellent experience. Ron Rinella was our salesman and he was off the charts helpful, be sure to ask for him. The Just purchased a vehicle and had an excellent experience. Ron Rinella was our salesman and he was off the charts helpful, be sure to ask for him. The manager that also helped us was Brandon Baker. He did a great job working with us. We will be buying another vehicle in the near future and will definitely start here!! Do yourself a favor and check them out!!! More