Reed Buick GMC
Kansas City, MO
Filter Reviews by Keyword
By Type
Showing 95 reviews
Everyone was very knowledgeable and attentive. Fred was very good. Thought it was weird you were seated back to back with other customers in the offices. All in all a good experience. Fred was very good. Thought it was weird you were seated back to back with other customers in the offices. All in all a good experience. More
I took my truck in for an oil change and tire rotation. I could tell for the last few weeks that the truck was cranking a bit slower than normal... during their inspection, they detected a weak battery. I I could tell for the last few weeks that the truck was cranking a bit slower than normal... during their inspection, they detected a weak battery. I had them change it, saving me the headache at a later, likely less convenient, time to hassle with it. More
I've had my vehicle there twice, both times I felt that my time was just as valuable to them as it was to me. Communication was superior compared to other dealerships I have experienced. Both the service a my time was just as valuable to them as it was to me. Communication was superior compared to other dealerships I have experienced. Both the service and body shop areas are highly recommend and I'm happy to have a location I can trust my car to. More
I was visiting KC this weekend to take my mother out for her birthday and encountered a problem with my vehicle. My home dealership was not answering the phone/returning my call so my brother suggested I ca her birthday and encountered a problem with my vehicle. My home dealership was not answering the phone/returning my call so my brother suggested I call his dealership Reed GMC. Jeremy answered the phone and was able to help diagnose the problem and get us back to enjoying our visit rather than worrying about the vehicle. I appreciate the professionalism and courtesy. More
My car was one of those delayed in shipping, so it was 5 1/2 month in waiting for it. They were really good about keeping me informed of any updates regarding delivery. I have done business with many GM d 1/2 month in waiting for it. They were really good about keeping me informed of any updates regarding delivery. I have done business with many GM dealers, as my late husband retired from GM, and they were by far one the easiest ones to work with. More
Fantastic! The entire process was straight forward and simple. Kurt H. made the entire experience wonderful, what a great team they have up at Reed Buick GMC! The entire process was straight forward and simple. Kurt H. made the entire experience wonderful, what a great team they have up at Reed Buick GMC! More
Don't waste your time with this place. I worked out an entire deal with my salesperson on an incoming truck. Left a deposit and was contacted by the sales manager the next day stating th I worked out an entire deal with my salesperson on an incoming truck. Left a deposit and was contacted by the sales manager the next day stating that because I live 45 minutes away, I'd have to pay an additional $5,000. Greedy xxxx bags at Reed GMC! More