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Redondo Mitsubishi - Service Center

Redondo Beach, CA

4.5
134 Reviews

134 Reviews of Redondo Mitsubishi - Service Center

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April 02, 2024

Very professional was aware of what my car needed gave me a quote of repairs More

by BISHOPCCB47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin Pefley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boba Malty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Redondo Mitsubishi responded

Thank you for sharing your experience with us! Providing transparent quotes for repairs is a top priority for us, and we're glad we could assist you in that regard. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again. - Neiman

April 01, 2024

Service dept. >excellent esp.2 Darren.. The issues on my car been resolved Thank you again. More

by Ton2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin Pefley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boba Malty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2024 -

Redondo Mitsubishi responded

Thank you for taking the time to share your positive experience with our service department! We're delighted to hear that the issues with your car have been resolved to your satisfaction. We strive to provide top-notch service to all our customers, and we're grateful for your feedback. If you have any further needs or questions, don't hesitate to reach out. We look forward to serving you again in the future! - Neiman

February 14, 2024

Went in for a replacement windshield and they installed a faulty glass and in the process scratched up my infotainment system real bad. Although they did replace it again for free i overheard the workers bad More

by KHERN123435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darin Pefley
3.0
This rating includes all reviews, with more weight given to recent reviews.
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February 11, 2024

Disappointed. There's no car wash when car returned. They tried to make it up by asking me to come back later. I think there is better way to make it up because it More

by tim34567822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darin Pefley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2024 -

Redondo Mitsubishi responded

Tim, thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointment you experienced with the absence of a car wash upon the return of your vehicle. We understand the importance of providing a complete and satisfactory service to our customers, and we regret any inconvenience this may have caused. We appreciate your understanding and would like to make it right for you. To address your concerns without causing you further inconvenience, our Client Relations Manager reached out via email several days ago with a complete response. Your satisfaction is our priority, and we value your feedback as it helps us improve our services. We appreciate your business and the opportunity to make amends for any shortcomings in your recent experience. Thank you for bringing this to our attention, and we look forward to the opportunity to serve you better in the future!

February 08, 2024

I really appreciate the help and the start that they gave me best car dealership ever for my experience, Will always be grateful More

by DWAYNEDERRICK777
Recommend Dealer
Yes
Employees Worked With
Alvin Scott
3.0
This rating includes all reviews, with more weight given to recent reviews.
Darin Pefley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Anderson
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Feb 18, 2024 -

Redondo Mitsubishi responded

Dwayne, thank you for your positive review! Our team is dedicated to delivering excellent service, and we're delighted to know that we could meet your expectations. If you ever have any further needs or questions, please don't hesitate to reach out. We value your business and look forward to serving you in the future. Safe and happy driving! - Neiman

January 23, 2024

The customer service is excellent! I am really happy with the service, definitely I will back to there! More

by BELLCAR12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin Pefley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2024 -

Redondo Mitsubishi responded

Thank you very much for your 5-star review! We are delighted to hear that you found our customer service to be excellent and that you are happy with the overall service. We truly appreciate your feedback and look forward to welcoming you back in the future. If you have any specific comments or suggestions on how we can continue to improve, please feel free to share them. Your satisfaction is our priority, and we are committed to providing outstanding service to all our customers. Thanks again for choosing our dealership, and we can't wait to assist you again! - Neiman

January 23, 2024

Good reliable service. Darin was great. Very informative. It was fast and very fair price. I would go back. More

by CENTURYCUSTOMCOACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin Pefley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2024 -

Redondo Mitsubishi responded

Thank you for taking the time to share your positive experience with us! We appreciate your kind words about our team. Providing informative and efficient service is always our goal, and we're delighted that you had a fast and fair-priced experience. We look forward to welcoming you back in the future and continuing to meet your automotive needs. If you have any further feedback or suggestions, please feel free to let us know. Safe travels! - Neiman

December 08, 2023

Dealership was quick and efficient in providing services I needed for my car. Highly recommend More

by MCAMPEGGI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin Pefley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristine Vega
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Dec 10, 2023 -

Redondo Mitsubishi responded

We appreciate your positive feedback! Thank you for taking the time to share your experience with us. We are delighted to hear that our dealership was able to provide you with quick and efficient service for your car. Customer satisfaction is our top priority, and we are glad to know that we met your expectations. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future! - Neiman

December 06, 2023

My experience with the service department was easy, transparent, and quick. I'll be back for my next service for what I expect to be another stress-free experience. More

by Jim Pettis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin Pefley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristine Vega
Report | Print
Dec 08, 2023 -

Redondo Mitsubishi responded

Jim, thank you for taking the time to share your positive experience with our service department! We're thrilled to hear that your visit was easy, transparent, and quick. Providing stress-free experiences for our customers is always our goal, and we're delighted to know we met your expectations. Our team takes pride in delivering top-notch service, and it's encouraging to receive feedback that reflects our commitment to excellence. We look forward to serving you again during your next visit, and rest assured, we'll continue to strive for the same level of satisfaction. If you have any further feedback or if there's anything specific you'd like us to know, please feel free to reach out. We appreciate your trust in us and value your continued business. Safe travels, and we'll be here for you when you need us! - Neiman

November 30, 2023

Great experience . My car service was done fast and customer service was great . Thank you More

by JEREZCESAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin Pefley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristine Vega
Report | Print
Dec 02, 2023 -

Redondo Mitsubishi responded

Cesar, thank you for your 5-star review! Providing a seamless and efficient experience for our customers is always our top priority, and we are happy to hear that our effort shone through during your visit! We truly appreciate your kind words and the opportunity to serve you. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Safe travels, and we look forward to welcoming you back for any future automotive needs. - Neiman

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