Redlands Chrysler Dodge Jeep Ram

Good experience Visit started off on wrong details on warranty recall but once corrected all went great. Was told recall didn’t apply to my truck and only need inspec Visit started off on wrong details on warranty recall but once corrected all went great. Was told recall didn’t apply to my truck and only need inspection but later I was told it needed replaced. More

great service This dealership is concern about doing service needed in a correct and timely manner. Service personnel very courteous and helpful. Tried other Chrys This dealership is concern about doing service needed in a correct and timely manner. Service personnel very courteous and helpful. Tried other Chrysler dealership and was not happy with way they responded to recalls on my pacifica. More

Cherokee repair I’ve needed a bit of maintenance on my 2007 grand Cherokee. I Don’t take it just anywhere. It’s a hemi and I prefer the knowledge and expertise are f I’ve needed a bit of maintenance on my 2007 grand Cherokee. I Don’t take it just anywhere. It’s a hemi and I prefer the knowledge and expertise are finding all of its little quirks with Jake the technician. More

Jeep Lease Jon was knowledgeable and very helpful. Great customer service from Jon. Good follow-up after the sale. I would recommend him to my friends if they ar Jon was knowledgeable and very helpful. Great customer service from Jon. Good follow-up after the sale. I would recommend him to my friends if they are in need of a vehicle. More

Customer Service Rating The service department personnel was very courteous and helpful, even though I was there for an oil change I was treated with kindness and great respe The service department personnel was very courteous and helpful, even though I was there for an oil change I was treated with kindness and great respect. More

Great Hassle Free Experience! David Saad helped me to get out of my trade and get into 2019 Jeep. I had visited other delaerships in the past and this was by far the best experienc David Saad helped me to get out of my trade and get into 2019 Jeep. I had visited other delaerships in the past and this was by far the best experience for me. David helped to make a stressful situation into a calm and pleasant experience. More

Angel Uribe We did a lot of shopping around before purchasing. Go straight to Redlands and ask for Angel. We knew exactly what we wanted to purchase and even thou We did a lot of shopping around before purchasing. Go straight to Redlands and ask for Angel. We knew exactly what we wanted to purchase and even though it wasn't in stock, the sales manager was able to find one in transit and made it happen. More

Oil change Top notch customer service. Dealership was also very clean and had complimentary coffee and snacks while I waited for my vehicle to be serviced. Great Top notch customer service. Dealership was also very clean and had complimentary coffee and snacks while I waited for my vehicle to be serviced. Great experience! More

Great the experience was made very easy. The salesman was knowledgeable and very easy to talk with. I received what I needed without any problems. I would r the experience was made very easy. The salesman was knowledgeable and very easy to talk with. I received what I needed without any problems. I would recommend your dealership More

service department I bought my jeep July of last year, Fidel arranged for me to come in and test drive the Renegade I was interested in, when I got there Symone took ove I bought my jeep July of last year, Fidel arranged for me to come in and test drive the Renegade I was interested in, when I got there Symone took over from there. They were both awesome, I want it to be known this review is not about them. This is about the service department. Within 6 months of purchasing this car the engine light started to turn on and off and then eventually just stayed on, the car started jerking when I put it in gear, buttons on radio started sticking and I was unable to use them, as well the latch on the back got stuck so I was unable to shut my back door until I forced it closed. I took it in to the service department where the service clerk took all of my info down and then casually asked me if I had a ride home because they would need to keep my vehicle for a few days. I asked him if they provided any loaner vehicle or would help with a rental, cause ummm I cant be with out a vehicle and he casually just said "no, that he could not provide me with that" so I walked away because I cant be with out a car and I Do not have any other way to get to work and school. I later talked to the manager Chris who was able to resolve my problem and he offered to pay for the rental while they kept it for two days. (thanks Chris) they told me that they couldn't find anything wrong with the car and to pick it up. As soon as I got home the engine light turned back on. The car to this day still jerks. I do not have time or money to be going back and forth, and now it appears 1 of my roters are going out already. This car was the worse mistake of my life and I have never had so many problems with any of the other dealers I have purchased from. Not sure how they expect you to turn your car over to them and let you be with out a vehicle. I pay my car payment monthly for a reason, I do not pay it to be left with out a vehicle and/ or spend more on a rental especially when I was possibly sold a defective vehicle from this dealer. More