Redlands Chrysler Dodge Jeep Ram

Service Cody Monroe our service advisor/rep who is very nice and courteous. He explains everything which is needed and what it entails. I would recommend t Cody Monroe our service advisor/rep who is very nice and courteous. He explains everything which is needed and what it entails. I would recommend this dealership. They are honest people. Been with this dealers hip since the purchase of my truck in 2009 More

Fast service Got there early they serviced my truck ( oil change ) and was on my way in about 1 hr 1/2 , they said they checked the tires pressure but I don’t t Got there early they serviced my truck ( oil change ) and was on my way in about 1 hr 1/2 , they said they checked the tires pressure but I don’t think they did 🤔 !! But good Service...... More

Very easy going . Staff very helpful . No pressure My experience At Redlands Chrysler Dodge Jeep Ram was very well. I have already recommended this dealership to a relative and they were also very grat My experience At Redlands Chrysler Dodge Jeep Ram was very well. I have already recommended this dealership to a relative and they were also very grateful. David and Jordon were very helpful. As a first time buyer they help me understand the process. More

Lube service and check brakes I was WAY overdue for a lube on my 2006 Town and Country. I drive as little as possible these days due to age. So I took my car for service. Along I was WAY overdue for a lube on my 2006 Town and Country. I drive as little as possible these days due to age. So I took my car for service. Along with new front brakes it was found that I needed several other things. Several MAJOR. Thanks to your attentive "service personal" my daughters feel I am safer on the streets. Thank you Mike Dunn for overseeing and taking care of me. More

Very efficient Been in the market to buy a new Dodge an ur salesman Andres was very helpful in finding the perfect truck an helped worked out an awesome deal on a ne Been in the market to buy a new Dodge an ur salesman Andres was very helpful in finding the perfect truck an helped worked out an awesome deal on a new 1500 ram. More

Cody and Jake your top notch mechanic at Redlands Chrysler You have Exceptional service person, named Cody, he has helped me with the issues, and Jake your top notch mechanic are the very best you have. They You have Exceptional service person, named Cody, he has helped me with the issues, and Jake your top notch mechanic are the very best you have. They explain every step of the way and they also help with the issues that I have with the TRX that was original purchase from your dealer ship. Thank You for being a wonderful experience and helping me with the issues. Harry Hydreos More

This was the worst experience EVER!! We will NEVER make another purchase here the reason is their complete lack of customer service or courtesy for their valued customer or at least we TH We will NEVER make another purchase here the reason is their complete lack of customer service or courtesy for their valued customer or at least we THOUGHT we were valued as a customer... made a used car purchase from here and before the finance company even sent the check the car breaks down WOW but hey NO WORRIES right it IS used things happen WRONG! the dealership stated no warranty would be honored because it technically didn't exist yet because it is processed with payment in full.....???? So the dealership in no way honored their side of the contract via the warranties that were put in place for this sale their finance specialist stated to us it was an "old" sale (16 day's at this point) so the computer is unable to access/complete/or open warranties so it may be approved for repair until a payment has been made ( there are NO PAYMENTS DUE at this point) but i could indeed pay for it on my own and the dealership would consider a partial reimbursement The check their waiting for is coming from OUR own financial institution we immediately opted to finance with them for a 4% rate instead of their 10% so ABSOLUTELY NO PAYMENTS ARE DUE at this point A BRAND NEW PURCHASE!!! We had the car for almost 3 weeks the service center has had it for almost a month at this point the repairs were completed 2 weeks ago car was paid in FULL a week ago and STILL NO WARRANTY IS BEING HONORED TO COVER THE COST OF REPAIRS i truly wish i could attach recordings of the finance specialist voice mails to us in reference to "payment" of the car so EVERYONE could get a clear picture of their LACK OF CUSTOMER SERVICE OR CARE for their customer and there are ZERO phone calls to just touch base or other since their FULL payment has been received oh but they talked a GREAT story the day we walked in with the check even prior to that their used car sale manager said we"ll push this through immediately even if we have to cover the cost and get reimbursed THE JOKE'S ON US they STILL haven't taken care of it the car is PAID IN FULL and is STILL in the repair shop and it's been a week NO ONE returns my call nor do i get a call from anyone except the man at the service center where the car has BEEN ..THIS IS OUR HORRIBLE EXPERIENCE and we still don't have an solution in sight on how else to FORCE THEM TO HONOR THE CONTRACT'S WARRANTY/EXTENDED WARRANTY OR PORTFOLIO More

5hr oil change I arrived just after 11am and was told it would take 1.5 to 2 hrs for my oil change. I had forgotten my phone so I wasnt aware of the time. At 230 rep I arrived just after 11am and was told it would take 1.5 to 2 hrs for my oil change. I had forgotten my phone so I wasnt aware of the time. At 230 rep comes to tell me they are working with only 1 rack but my car is next, do I want to continue waiting? After already waiting 3hrs, YES Ill wait. Finally at 4pm my car is going for the complimentary wash. It wasnt just me, there were other customers who were not told about the wait. This dealership has no problem wasting their customers valuable time. Our family has bought several cars here. There are no other Jeep/Chrysler dealers close by. The service dept has NOT improved. I would like to meet the people who have had a timely service at this dealership. The worst part of the wait time, I should have been done in time to pick up my grand daughter from school. More

Great service Always a great experience with this dealership for service..Took my car in for recall and all was great done within 3 hours. Brandon was great, kept m Always a great experience with this dealership for service..Took my car in for recall and all was great done within 3 hours. Brandon was great, kept me updated. More

Great service! The service rep Hayden was friendly and knowledgeable. The waiting lounge was super clean and the wait time was quick. I’ll return for my next mainten The service rep Hayden was friendly and knowledgeable. The waiting lounge was super clean and the wait time was quick. I’ll return for my next maintenance. More