Redlands Chrysler Dodge Jeep Ram

This is my seventh vehicle I’ve purchased from Redlands Dodge starting with Tom Bell Chevrolet years ago however Redlands Dodge has been my go to for a new pick up or vehicle for the last 14 years. I alway Dodge starting with Tom Bell Chevrolet years ago however Redlands Dodge has been my go to for a new pick up or vehicle for the last 14 years. I always appreciate enjoy the professionalism, the courteous the direct business with prices, etc. currently I have been dealing with Grahgm and Bill in sales also with Fred in Service and Edgar the assistant to sales all of these people have been professional honest and very attentive to my needs for vehicle purposes. I would recommend them to anyone who wants a professional service and with people with integrity and honesty. Best dealership in the area. More

They want my new vehicle for up to 3 days to checkout what the issue is. It has been in twice before for the same issue, do you think they already know what’s wrong since they have replaced the same part what the issue is. It has been in twice before for the same issue, do you think they already know what’s wrong since they have replaced the same part twice already! Asked for a loaner vehicle they offered me a rental. My car is still under warranty and only has 14k. They suck!! More

The Redlands Dealership is very welcoming. Everyone treats you like you are the most important person there. Especially Mike, she has been working with me patiently for several months to help Everyone treats you like you are the most important person there. Especially Mike, she has been working with me patiently for several months to help me make the best choice in a vehicle. More

We bought a Ram truck the Salesman Michael Mitchell was so nice it was a good experience thank you Rene Anthony so nice it was a good experience thank you Rene Anthony More

One big S/o to my man Michael Mitchell . . got in touch with a vehicle I wanted Via email, despite living 2 hours away, we made an appointment, I made the drive, we got straight to business. . got in touch with a vehicle I wanted Via email, despite living 2 hours away, we made an appointment, I made the drive, we got straight to business. Nothing but excellent business with the man , couldn’t be anymore happier. This is my 4th time buying from a dealership and this was by far the best experience I’ve ever had. If I had the money I’d come back to buy 5 more vehicles with Michael. Great hospitality, very informative, knew exactly what numbers I was leaning forwards too and we made it work! Again I couldn’t be more satisfied with my purchase. Thank you again to all of Redlands CDJR, and big thank you to Michael ! More

Do not bring your car in this dealer for service we’ve had our car in there for more than 2 weeks when the repair was suppose to take only 3 days bad service from miguel and christopher they keep coming u had our car in there for more than 2 weeks when the repair was suppose to take only 3 days bad service from miguel and christopher they keep coming up with different excuses everytime we call in for updates please find another service dept to take you car in and avoid all the bad experience and bad service this dealer provides More

Serviceman Chris would not return phone calls. Vehicle was returned to me so filthy I could not see out the front windshield. Vehicle was returned to me so filthy I could not see out the front windshield. More

Not trustworthy, terrible customer service, and a service Advisor with an attitude. They charged me for a diagnosis without out the vehicle ever being diagnosed, milage in was same as milage out. To keep fro Advisor with an attitude. They charged me for a diagnosis without out the vehicle ever being diagnosed, milage in was same as milage out. To keep from blowing up, I went home, came back in the following day and brought this to the attention of a manager, to me, this is fraud, he agreed this was wrong and I did receive a full refund. Next issue, during this time in service, they did take care of an emissions recall, in which they told me when I came in that they did not have parts for and could not perform that service, that was strange, it got done. But what they neglected to do, is not giving me the proof of corrections form that is needed for my next DMV registration renewal when I picked the truck up. I did not know I needed this document until I researched it. I got the form a week later. Now, when it comes to recalls being done, I do believe they are very selective and partial. I say this because I had 2 earlier recalls and the said they only had parts for 1 but an employee showed me that they hand over 50 to 75 parts on a shelf that they said they had no parts for which was the 2nd recall I needed performed. This item was the transmission dip stick recall. Again, I will never return to this dealership due to dishonest service technicians, poor customer service and advisors with attitudes. More

The service is very good . Thank you very much for all the help that I received Thank you very much for all the help that I received More

Would recommend them to everyone I know. The process was smooth and with no pressure. Wonderful customer service. Great experience. Drove off w an awesome truck. The process was smooth and with no pressure. Wonderful customer service. Great experience. Drove off w an awesome truck. More