Reddick Brown Ford
Morrison, TN
Filter Reviews by Keyword
By Type
Showing 61 reviews
I am new to the area and choose this dealership pre pandemic. Their lot was chocked full of cars that held my attention. Their recent oil change, tire rotation plus two recall repairs were completed w pandemic. Their lot was chocked full of cars that held my attention. Their recent oil change, tire rotation plus two recall repairs were completed with one minor glitch. A repairmen chose to smoke either in or under my car.causing the cabin to smell of cigarette smoke. I am a non smoker. I contacted the dealership as I left for another appointment and was informed that, Chris Chalfant, a partner, was unavailable but would contact me the next day, which he did. He offered to detail the entire car inside and out to remove the smell. Have not had the opportunity to return to have the detailing completed due to the Christmas holidays. More
Service was prompt and was ready earlier than I expected.on my 2018 F 150. Service manager answered my questions concerning smells I have occasionally while driving as well as answering questions expected.on my 2018 F 150. Service manager answered my questions concerning smells I have occasionally while driving as well as answering questions about a recall on my 2019 F150 Supercrew Platinum. Entire staff was courteous and knowledgeable. Reddick Brown Ford is a good community citizen and a great place to do business. More
Had an oil change completed on my F350 and the service adviser (Joe) was great. From the greeting to keeping me informed of the progress. Talking to me with respect about everything they looked over and adviser (Joe) was great. From the greeting to keeping me informed of the progress. Talking to me with respect about everything they looked over and letting me know what services I will be needing in the future. Awesome customer service. More