Red Wing Chevrolet

Great area to go get a vehicle take care of their customers. Car was taken care up and got new tires customers. Car was taken care up and got new tires More

I purchased a 2017 Silverado LTZ from them in May of 2021. The salesman Mike was initially nice however after the test drive and decision to purchase things went downhill quickly. The truck only had one 2021. The salesman Mike was initially nice however after the test drive and decision to purchase things went downhill quickly. The truck only had one key being sold with it and it was like pulling teeth to get them to throw in an additional key. Why you would sell a $40,000 truck with only one key baffles me. Mike clearly was computer illiterate even though he claimed to be doing this for 10+ years. It took him and everyone in the dealership to help him figure out the computer so he could sell me the truck. After a painstakingly long process I left with the truck only to get a call 30+ minutes later from Mike saying he forgot to have me initial some paperwork and requested I return. I told him I could not return as I was already 30min away from the dealership and would not be waisting an hour in drive time to fix his mistake. The key I requested showed up quickly within a couple of days however it would not start the vehicle. I called Mike back and advised him of this and he stated that the key needed to be programmed and I needed to return to the dealership to get it programmed or I could go to any other dealership and get it programmed however I would be having to pay the cost for that unless I went through them. I told him I would not be traveling an hour and a half back to his dealership and requested that they pay the bill to get the non working key they sent me programmed. Ultimately after speaking with him and another “manager“ they refused to pay the $50 bill to get the non working key they sent me programmed. I ended my phone conversation with them saying I would never be returning to their dealership. A couple days later I got a voicemail from Mike saying that the managers saw my review of their dealership and were going to be sending me a $50 prepaid Visa gift card to help offset the cost of their key mistake. It’s now been four months and I have not sent me anything. I was very displeased after spending $40,000 on a truck they were going to nickel and dime me over a $50 key programming fee. More

Service was prompt and excellent don’t really want to write 15 words about this. Thanks write 15 words about this. Thanks More

The Service Department takes the time to know me and call me by my name. They also greater me before I could exit the truck. I just love my 2018 Silverado that I purchased at your Red Wing Chevrolet Dealer me by my name. They also greater me before I could exit the truck. I just love my 2018 Silverado that I purchased at your Red Wing Chevrolet Dealership on March 19th 2019. Over the last 30 years your dealership has serviced my vehicles with excellence in the last ten years I owned these vehicles: 1999 Silverado extended cab, Gold 2014 Impala, White 1985 Corvette Coupe, White Red Interior 1888 Corvette Coupe, Blaze Red Metalic 2015 C-7 Z51 Stingray, White Adrenaline Red Interior 2018 Silverado White More

Very professional and eager to accommodate the needs of the customer! Mike the service writer even identified an outstanding recall which he was able to schedule and they completed the same day. Even thoug the customer! Mike the service writer even identified an outstanding recall which he was able to schedule and they completed the same day. Even though this visit was due to a roadside breakdown, they fit us "out-of-towners" in and made the repairs during the next business day. If ever asked, they will receive my highest recommendation! More

The service department at Red Wing Chevrolet Buick and Cadillac has been outstanding. The men and women at the service counter are always friendly and knowledgeable Customer service is often overlooked Cadillac has been outstanding. The men and women at the service counter are always friendly and knowledgeable Customer service is often overlooked today but not by these professionals. Thanks for always making me feel welcome. More

Tyler Theis is amazing! Exceptional customer service skills! I would recommend him to EVERYONE! Scott Hegseth is also great to work with. They make car buying as pleasant of an experience as possible. T skills! I would recommend him to EVERYONE! Scott Hegseth is also great to work with. They make car buying as pleasant of an experience as possible. The Used vehicle sales manager, on the other hand, had no customer service skills. He really made me not want to sell or purchase anything from this location. His customer service skills were so poor that we never got his name. Even the staff seemed to displeased with his performance and customer exchange. More

Great experience. They went above and beyond to fix my issues as soon as possible. Staff are professional and friendly. although they have not had any available schedule, they’ve scheduled me in as I was issues as soon as possible. Staff are professional and friendly. although they have not had any available schedule, they’ve scheduled me in as I was traveling. Thank you so much! More

Great customer service! Treat the customer very well, also told me when things are done. Also went above and vacuumed the seats and floors. Wow! also told me when things are done. Also went above and vacuumed the seats and floors. Wow! More

I would recommend this place to anyone looking for a vehicle I am very happy with the way I was treated And how friendly the sales person is. vehicle I am very happy with the way I was treated And how friendly the sales person is. More