Red River Dodge Chrysler Jeep Of Malvern

We had a excellent buying experience with Kaitlyn Reed when we purchased a 2020 Ram 3500 Longhorn in 2020. However, we can not say the same about the service department. We scheduled our vehicle to have w when we purchased a 2020 Ram 3500 Longhorn in 2020. However, we can not say the same about the service department. We scheduled our vehicle to have warranty issues corrected and dropped our vehicle off on time. Our vehicle came with a tailgate that can be opened from inside the vehicle and from the key fob. Instead of the mechanics figuring out what was causing the problem, they just said push in on the tailgate and pull the latch. Also had a problem with the wipers coming on when there is no rain, apparently the mechanics do not know how to use circuit testers to detect issues with sensors but that issue was not fixed as well. We had recently purchased tires and the tire repair shop told us that our ball joints needed to be replaced. We had to call twice about whether or not the ball joints had been inspected and on the second call was told to give them 15 minutes and they would have the ball joints checked. We said never mind that we would just come pick up our vehicle. When we picked up the vehicle we found that they reported that front end components had been checked and had no issues even though the front end had not been thoroughly examined. More

Small town dealer with access to a large inventory-we have been anxiously waiting to see the new Jeep Grand Cherokee L Summit Reserve, they had one in Heber Springs and drove it down for us to test drive have been anxiously waiting to see the new Jeep Grand Cherokee L Summit Reserve, they had one in Heber Springs and drove it down for us to test drive. Deal was made and they delivered it to our home. Now that is service. Thanks to everyone at Red River, never any pressure and always willing to go that extra mile. Thank you Sara, for helping us again! More

Great experience! Jason is an awesome guy who will do his best to take care of you in any way possible. He's my guy from now on! Jason is an awesome guy who will do his best to take care of you in any way possible. He's my guy from now on! More

Great team, knowledgeable staff, solid pricing. I purchased a used 2018 RAM from them, great experience and helpful staff. The management was low pressure and the salesman knew exactly what I needed I purchased a used 2018 RAM from them, great experience and helpful staff. The management was low pressure and the salesman knew exactly what I needed. More

Great People and Wonderful Brand Red River is a wonderful brand to work for, but before I was an employee I was a customer. The buying experience was the easiest I have ever seen or e Red River is a wonderful brand to work for, but before I was an employee I was a customer. The buying experience was the easiest I have ever seen or experienced. Thankful for the opportunity to work for this group. More

Worst buying experience ever! The manager doesn't know how to treat customers so they would want to return, After all kinds of problems that had me wanting to walk away from the de The manager doesn't know how to treat customers so they would want to return, After all kinds of problems that had me wanting to walk away from the deal Michael Joe a manager told me he didn't care what I thought of them after The deal was done. I guess he thinks a person wouldn't want to come back to a dump like that anyway! More

Not Typical! Thank you Red River for being an exceptional car dealership! We purchased 2 new vehicles in 2 days (crazy right?) Anyway the first vehicle was pu Thank you Red River for being an exceptional car dealership! We purchased 2 new vehicles in 2 days (crazy right?) Anyway the first vehicle was purchased in your typical high pressure, double- triple team you to death car dealership. Although we got a good deal, the time, effort and back and forth was trying to say the least. The second new one was purchased from Red River, totally opposite experience, great deal, great service, no pressure and we dealt with one person, Sara. She is awesome! Caring, knowledgeable and made us feel like we were important. We have had several questions regarding both vehicles and the service after the sale from Red River far surpasses Riser. Since Red River can service both of our new vehicles we will be taking both vehicles to them for service and routine maintenance. If you are in the market, take the time to visit Red River-you won’t be disappointed. More

Great buying expirience I spoke with Clint Winberry. We talked about the vehicle I wanted. He was upfront with me the whole time, and ultimately we were able to get the deal I spoke with Clint Winberry. We talked about the vehicle I wanted. He was upfront with me the whole time, and ultimately we were able to get the deal for the vehicle I wanted. He got me the best interest rate he could. They worked with my trade in, and honestly, I could not be happier. More

Buying a Vehicle I called and was trying to buy a Ram 1500. The internet manager gave it to Abbey. I was very specific in what I wanted. A Ram 1500, cloth interior, bl I called and was trying to buy a Ram 1500. The internet manager gave it to Abbey. I was very specific in what I wanted. A Ram 1500, cloth interior, black exterior, slt package with Saddle. I said nothing about a Big Horn. She sent me 2 stickers of Big Horns. She thought I wanted a 2019 and I said no a 2018. I never heard back from her and till I text her later that day. Sales in Malvern must be hopping. Congratulations !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Jimmy Sandifer More

Great experience I bought a 2016 Ram 1500 from these guys! Good environment, friendly, helpful and knowledgeable staff! Would recommend anyone to these guys! Give them I bought a 2016 Ram 1500 from these guys! Good environment, friendly, helpful and knowledgeable staff! Would recommend anyone to these guys! Give them a shot! More