Red McCombs Hyundai - Service Center

Amazing helpful everyone was nice and welcoming they assisted me with my needs and checked on my coverage called me to let me know prior to completing anything. assisted me with my needs and checked on my coverage called me to let me know prior to completing anything. More

Worst experience ever. Made appointment 2 weeks ahead and detailed recalls and MPG reimbursement requests . Dropped off to total war zone construction. Here is where the at Made appointment 2 weeks ahead and detailed recalls and MPG reimbursement requests . Dropped off to total war zone construction. Here is where the attitude problems started. Everyone I encountered was clearly miserable in their environment. 3 hours later received a call telling me neither service could be performed as they were to busy to get my car in. OK let me stress this was the worst customer service experience I have ever had.. in total we made 4 30 mile trips for absolutely zero results. More

The people were friendly and curtious. Only problem I was told and hour & half to service my car but it was more like 3 1/2 hours Only problem I was told and hour & half to service my car but it was more like 3 1/2 hours More

My service advisor, Amber and the team, kept me advised on the progress of my of my vehicle service. on the progress of my of my vehicle service. More

Great customer service, kept me informed every step of the way and fast turn around the way and fast turn around More

I had some other issues but the dealer did not have a system to discuss and address system to discuss and address More

Service department and Manager do not keep you informed about your vehicle repair status. Director comes across arrogant and frustrated about service issues. They always use the we are really busy excuse about your vehicle repair status. Director comes across arrogant and frustrated about service issues. They always use the we are really busy excuse anytime the repair gets pushed back. More

The estatimated time they told me was one hour and a half. Ended up being over 3+. Didn’t even reset my oil change indicator . half. Ended up being over 3+. Didn’t even reset my oil change indicator . More

Not effective at communicating, I had to chase them. Made an appointment and it took 4 business days before I got any word on what the issue was. I paid for an inspection but had to go back to get my pa Made an appointment and it took 4 business days before I got any word on what the issue was. I paid for an inspection but had to go back to get my paperwork because it wasn't in the car and they didn't give it to me. I Picked up the car and now the TPS light is on so I am going to have to take it in again. More

I always appreciate the expertise and professionalism of the service advisor. Good communication and helpfulness. the service advisor. Good communication and helpfulness. More