Red McCombs Hyundai - Service Center
San Antonio, TX
739 Reviews of Red McCombs Hyundai - Service Center
Thank everyone for their great service, including Amber dealing with the extreme heat. I had a good experience with your parts Dept. dealing with the extreme heat. I had a good experience with your parts Dept. More
We waited a long time to get an upgrade to the anti-theft software, but the staff was personable and professional. However, we did not receive the anti-theft decals that were supposed to be installed. I have software, but the staff was personable and professional. However, we did not receive the anti-theft decals that were supposed to be installed. I have called for them but not yet heard back. Our usual McCombs dealer is at UTSA, but they told me they couldn't install it until July, and I would have to leave the car for a week to 10 days. So we went to Superior. More
Despite the remodeling of this dealership, the service I received was quick and friendly service. My service advisor made sure that all my questions were answered before i dropped off my vehicle. Definite received was quick and friendly service. My service advisor made sure that all my questions were answered before i dropped off my vehicle. Definitely happy with the service I received. More
Everyone did a great job, my A/C will freeze you out since they fixed it. Even though they were very busy and dealing with the remodeling of the dealership it was a pleasant experience. I understand why since they fixed it. Even though they were very busy and dealing with the remodeling of the dealership it was a pleasant experience. I understand why they are so busy, everyone wants to go there for the great service. Amber is an exceptional service advisor. More
I am significantly not happy with this service center. My vehicle was broken into because of a Tik Tok challenge that I was not aware of until I tried to have my vehicle fixed. I called twice looking for My vehicle was broken into because of a Tik Tok challenge that I was not aware of until I tried to have my vehicle fixed. I called twice looking for information about how to get my steering wheel fixed and no calls were returned to me. I had to call them. Five days after the break in, I get the notice in the mail about calling to schedule the anti-theft service. I wonder if I would have gotten it if they had not tried to steal my car! I called to get the anti-theft service done and asked to have the date/time left on my phone. Anytime/Anyday was the request because I didn't want my car messed up again. I made 2 requests and they were not returned. Today, I called (lost track of how many times), and got my scheduled fix date. It is for July 24th, and "it will probably be at the shop several days," said the service person. Hopefully, my car won't be targeted again while I wait. If the dealer knew there was problem, a notice should have gone out immediately, so I would not have been traumatized by the attempted theft of my vehicle and I could have taken precautions while I waited. Not returning calls for assistance added to the stress and frankly made me not celebrate the car I have grown to love. More
Until the construction is complete, I would not come back myself. You drive in for scheduled service and have no where to park, it was frustrating. You have a wonderful, knowledgeable and welcoming staff w myself. You drive in for scheduled service and have no where to park, it was frustrating. You have a wonderful, knowledgeable and welcoming staff working under horrid conditions. They are truly amazing. I have purchased several cars here and hope to do so again. More