Red McCombs Hyundai - Service Center
San Antonio, TX
738 Reviews of Red McCombs Hyundai - Service Center
I had a terrible experience with the service department to address multiple recalls. Despite my efforts to stay informed, I had to keep calling just to get an estimate on my car. Eventually, I had to press to address multiple recalls. Despite my efforts to stay informed, I had to keep calling just to get an estimate on my car. Eventually, I had to pressure the person handling my case to give me a timeline because I need my car and they weren't going to provide me a ride. Unfortunately, I was then informed that they could not service my headlights because they needed to get the part in. I was told I would receive a call in six weeks, but that never happened. Every time I call, I end up on hold for at least 20 minutes and I can never get through to the service department because I get rerouted to sales. I truly love my 2019 Elantra, but my experience with the service department has left me unsure about buying another one. More
It was the best visit, Victor took care of my car, honest about time length and only fix what my vehicle needed, took my car in even though I didn’t have an appointment. Thank you Victor. God bless. about time length and only fix what my vehicle needed, took my car in even though I didn’t have an appointment. Thank you Victor. God bless. More
Red McCombs did a great job on the repairs to my car. It drives as smooth as a new car. They were thorough to find all issues that needed repair and gave me a quote that they stuck to. Brian was honest a It drives as smooth as a new car. They were thorough to find all issues that needed repair and gave me a quote that they stuck to. Brian was honest and kept me updated on progress. No surprises at the final invoice. I appreciate that they gave me a ride home when my car was dropped off and picked me up when it was ready. I highly recommend them. More
They take the longest time to complete the services even a simple oil change takes hours. They don’t inform you of your warranty or what includes the technician don’t provide proactive service recommendatio a simple oil change takes hours. They don’t inform you of your warranty or what includes the technician don’t provide proactive service recommendations More
The advisor was wonderful and they completed the service quickly and did a great job. The only draw back was navigating the dealership. It was a little hard with all the construction. But obce it's finishe quickly and did a great job. The only draw back was navigating the dealership. It was a little hard with all the construction. But obce it's finished, I'm sure it will be much better. The staff there are friendly and helpful and they kept me informed through the whole process. They will definitely be my "go to" for all my future needs. More
Great service and sales people. I thought they were honest and trustworthy. Very friendly people. This is the second purchase I make for mccombs I thought they were honest and trustworthy. Very friendly people. This is the second purchase I make for mccombs More