Red McCombs Hyundai - Service Center

Would have given 5 stars but the place is under construction so it is a little difficult. construction so it is a little difficult. More

The wait was over an hour, even though we had an appointment. Also, the waiting area’s no fun to wait in. appointment. Also, the waiting area’s no fun to wait in. More

Service was excellent. Victor was professional and respectful. Wait time was very reasonable. I will be returning to Red McCombs for all my service needs. Victor was professional and respectful. Wait time was very reasonable. I will be returning to Red McCombs for all my service needs. More

The guy Esteban kept calling me and telling that I needed to bring the car when I had left my car there then when we got there to pick it up they wanted to charge full price when we got quoted a different pr to bring the car when I had left my car there then when we got there to pick it up they wanted to charge full price when we got quoted a different price they said our car was ready and we waited outside for like 15 mins More

I was told that if I was the first person to get to the the service site, my car would be the first to get worked on. I arrived at 6:30 am and didn’t get out until 11:00 am. This was a very disappointing v the service site, my car would be the first to get worked on. I arrived at 6:30 am and didn’t get out until 11:00 am. This was a very disappointing visit since I was there for my first maintenance check-up. More

Diego sales rep is great but I still didn't get the car I desired . The one I got 4 mths ago IS STILL NOT DRIVABLE !:( desired . The one I got 4 mths ago IS STILL NOT DRIVABLE !:( More

Service receptionist unprofessional, Service guy was great had to beg for paper work tho , car went in for one thing got ywo broke things back great had to beg for paper work tho , car went in for one thing got ywo broke things back More

Still upset that I was charged a 3K markup on my purchase of a Santa Cruz in 2021. Also the construction has made getting service very unpleasant of a Santa Cruz in 2021. Also the construction has made getting service very unpleasant More

Was very helpful even even reached out to the insurance company to correct the issue that they missed Garry was extremely nice and patient and helpful company to correct the issue that they missed Garry was extremely nice and patient and helpful More

I had a terrible experience with the service department to address multiple recalls. Despite my efforts to stay informed, I had to keep calling just to get an estimate on my car. Eventually, I had to press to address multiple recalls. Despite my efforts to stay informed, I had to keep calling just to get an estimate on my car. Eventually, I had to pressure the person handling my case to give me a timeline because I need my car and they weren't going to provide me a ride. Unfortunately, I was then informed that they could not service my headlights because they needed to get the part in. I was told I would receive a call in six weeks, but that never happened. Every time I call, I end up on hold for at least 20 minutes and I can never get through to the service department because I get rerouted to sales. I truly love my 2019 Elantra, but my experience with the service department has left me unsure about buying another one. More