Red McCombs Hyundai - Service Center
San Antonio, TX
723 Reviews of Red McCombs Hyundai - Service Center
I’m not someone who complain but the services I receive here was horrible. This place had lack of communication I had to call several times to get ahold of the advisors and manager. The manager I would cal here was horrible. This place had lack of communication I had to call several times to get ahold of the advisors and manager. The manager I would call and he got back to me once, I left voicemails and he never got back to me to this day. I had to go down to the place so many times. The first advisor was no longer working there anymore and no one told me so my car sat there for 2 weeks and was getting no work done on it. They spilled oil in my car and used my shirt to cover it up that way I won’t see, when I got it detailed the stain was still in there. Overall, it was a bad experience, don’t take your car here! More
Great work by everyone. Ricardo from sales facilitated what I needed, and Amber worked incredibly hard to figure everything out. Very, very impressive work by everyone. Ricardo from sales facilitated what I needed, and Amber worked incredibly hard to figure everything out. Very, very impressive work by everyone. More
Came in with recall notice and the service rendered was on point. They also found a problem and was included to be fixed on that day on point. They also found a problem and was included to be fixed on that day More
I dropped my car off for an oil change and it was radio silence for two days. I texted. I called. Nobody got back to me. When I finally got a hold of the service rep he tried to tell me he left a voicemail silence for two days. I texted. I called. Nobody got back to me. When I finally got a hold of the service rep he tried to tell me he left a voicemail. There was no voicemail. Why wouldn’t they text? Or at least respond to a text? More
Poor customer service. Dealership under reconstruction. Had I known this before going I would have rescheduled. The place was a mess. Dealership under reconstruction. Had I known this before going I would have rescheduled. The place was a mess. More
Only one rep for several people waiting in line to be serviced. Once I was waited on it went quickly. Did wait for driver, but once he arrived, trip home was fast. serviced. Once I was waited on it went quickly. Did wait for driver, but once he arrived, trip home was fast. More