Red McCombs Hyundai - Service Center

Returned to buy my second vehicle from Jose Trevino. His customer service and knowledge are excellent His customer service and knowledge are excellent More

The first complimentary service on my Tucson was quick and efficient. Amber was great to work with. Getting through to the service department to set up the service was tricky. No one seemed to be avail and efficient. Amber was great to work with. Getting through to the service department to set up the service was tricky. No one seemed to be available to answer the phone for 2 days, but when I did speak with someone, I was told to just bring it it. No appointment was necessary. Then, things got easy! I was surprised to hear, however, that the 3 years of complimentary maintenance that Hyundai proudly advertises, isn't as complete as it sounds. There will be many things that will be needed along the way that are not included. This wasn't fully explained at purchase. More

Really nice costumer service people. Clean and comfortable waiting area. Short waiting time. Great experience. Clean and comfortable waiting area. Short waiting time. Great experience. More

Mike Guereca was very kind and not pushy with services. For that, we will be back in the future. For that, we will be back in the future. More

Ricardo & James in sales were great. Oscar in finance explained to me everything. I'll definitely come back for my next car. Oscar in finance explained to me everything. I'll definitely come back for my next car. More

It was hard to get through trying to call parts and Service but I contacted J.T. my sales guy and he told me where to go . Service but I contacted J.T. my sales guy and he told me where to go . More

Service has gone downhill. I showed up early to drop off my car. I had an appointment for that day. Nobody seemed interested in helping me. Very weird. There was only one c I showed up early to drop off my car. I had an appointment for that day. Nobody seemed interested in helping me. Very weird. There was only one car ahead of me and it took over 30 minutes to get assistance. Customer service is horrible. The customer used to be king. I guess business has been so good, you just don't care anymore. Sad. My rep Amber called when she got in and was very nice. The work performed was very quick and accurate. But, you need to welcome your customers and make them feel wanted if you want my business. More

I was disappointed that they told me they would check all fluids and add if necessary! Came home brake fluid was low and had to add some myself! fluids and add if necessary! Came home brake fluid was low and had to add some myself! More

Took 3 weeks to get ahold of someone after dropping my car off. I ended up having to call daily to get an update after initial intake. Unacceptable. car off. I ended up having to call daily to get an update after initial intake. Unacceptable. More

They were timely and efficient…easy to make appointment and stayed informed throughout the process. and stayed informed throughout the process. More