Red McCombs Hyundai - Service Center
San Antonio, TX
617 Reviews of Red McCombs Hyundai - Service Center
My vehicle was there 3 months and communication with my advisor was very sparse. I know they were dealing with Hyundai directly to get my service approved but I would have appreciated better communication advisor was very sparse. I know they were dealing with Hyundai directly to get my service approved but I would have appreciated better communication. My texts and calls were mostly unanswered (I texted 8x and only received 3 replies) unless I spoke to the service manager directly. More
Gustavo is an amazing service advisor. He is always courteous and responsive and makes sure the issue is resolved in a timely manner. He is always courteous and responsive and makes sure the issue is resolved in a timely manner. More
Every time I have been to this dealership the customer service has been so great. Gustavo is so friendly, professional and is quick. I Will continue to come back because of the customer service and speedy service has been so great. Gustavo is so friendly, professional and is quick. I Will continue to come back because of the customer service and speedy service. More
The service department was great especially Amber. But the body shop department was absolutely horrible. My car was in the body shop getting both passenger side doors repainted because of a defect to But the body shop department was absolutely horrible. My car was in the body shop getting both passenger side doors repainted because of a defect to the original paint job. My car was in the body shop for about 5.5 weeks. I had to rent a car for 8 days, which cost me about $500, while my car just sat in the body shop. The body shop rep only called me 2 times during that entire time, only to ask me for money to do additional body work. I must have left over 20 messages during that time. I actually drove to the dealership 3 times just to get an update on the status of my car. More