Red McCombs Hyundai

They should have been more proactive with communication. I think a status email or text everyday would be nice. I also had to get them to run the repair through the warranty or it would have charged me. Tha I think a status email or text everyday would be nice. I also had to get them to run the repair through the warranty or it would have charged me. That should have been done without me having to intervene. More

Jordan and Diego were very patient and professional. We had many questions and they were quick to answer them. Smooth and easy process! We had many questions and they were quick to answer them. Smooth and easy process! More

Courteous, personable and service oriented. Nate answered all the questions and explained the mechanisms of the vehicle. Nate answered all the questions and explained the mechanisms of the vehicle. More

​"Unprofessional and incompetent. They performed a poor diagnostic check on my vehicle, leading me to spend a significant amount of money replacing two parts that didn't solve the pro They performed a poor diagnostic check on my vehicle, leading me to spend a significant amount of money replacing two parts that didn't solve the problem. The car is still not fixed. I am highly dissatisfied with their lack of expertise." More

The whole process was excellent. Each individual I interacted with was Professional, Honest, Friendly, and the whole process was very smooth and efficient. Each individual I interacted with was Professional, Honest, Friendly, and the whole process was very smooth and efficient. More

I worked with Jerry Salazar and Carlos Mata. Carlos took over when Jerry had a little emergency. I bought the car from out of town and was only planning on looking at it while I was in town. I g Carlos took over when Jerry had a little emergency. I bought the car from out of town and was only planning on looking at it while I was in town. I got there mid afternoon on a Friday. Left and got a verbal agreement later that evening with a plan to pick up the car as soon as possible Monday morning. Everyone including our finance closing gentleman went out of their way to get us out as fast as possible on Monday morning. The car was as represented. More

My service advisor always gives top notch service. I love the video review of my car as well. I love the video review of my car as well. More

I am extremely disappointed with my recent experience. Lorena was courteous and did her best to assist me, but the overall communication from the service department was unacceptable. After my vehicle was Lorena was courteous and did her best to assist me, but the overall communication from the service department was unacceptable. After my vehicle was serviced, my steering wheel began making a noise that was not present before my appointment. Only after I called did Lorena speak with the technician and inform me that the technician had noticed components were not properly bolted due to a prior break-in. I was never told this while my vehicle was at the dealership. I also emailed Mr. Rivera regarding my concerns and have been ignored. As a customer, I expect transparency and timely communication, especially when a technician identifies an issue that could affect my vehicle after a repair. Instead, I am now being asked to return and spend more of my time for a problem that I was never warned about. I expect better communication, accountability, and a resolution to this issue. More

Great service as always. Gustvo did a great job. always take my vehicle for service. Keep up the good work !! Gustvo did a great job. always take my vehicle for service. Keep up the good work !! More

Had a great experience with Mohammed, he made buying and deciding on a car so much easier. I was back and forth on the decision all week and he was fully supportive and informative on all questions I had an deciding on a car so much easier. I was back and forth on the decision all week and he was fully supportive and informative on all questions I had and additional information he was able to provide. Really glad I decided to go in and trade in my vehicle. More