Red McCombs Hyundai Northwest

I was taken in at the appointment time (actually earlier as I arrived 20' prior to the time) and was met by a very polite young man who did all the preliminaries promptly and escorted me to the clean, comfo as I arrived 20' prior to the time) and was met by a very polite young man who did all the preliminaries promptly and escorted me to the clean, comfortable seating of the wait room. offering me a variety of liquids and munchies. I was there for maybe an hour or so and enjoyed the ambience. My car was serviced as per my request and i was on my way, very happy with the experience. My one critique (thus 4-Stars and not 5) was that, after sitting for some time, I wanted to try the coffee. But to my chagrin, it was empty. I had noticed that several employees kept using the machine (as opposed to just two or three customers) so I would suggest that the employees be made aware that the machine be kept re-filled? More

Eddie was so amazing! Helped up out so much when it came to fixing our venue! Helped up out so much when it came to fixing our venue! More

Eddie the service writer has always taken care of our families needs- we own8 Hyundai’s and 2 Genesis vehicles- all under Eddie’s care- Eddie Solis is GREAT families needs- we own8 Hyundai’s and 2 Genesis vehicles- all under Eddie’s care- Eddie Solis is GREAT More

My salesman, finance manager and general manager were very professional, sound and displayed interest in assisting to make the closing possible. Thank you for helping me make my granddaughters dream be very professional, sound and displayed interest in assisting to make the closing possible. Thank you for helping me make my granddaughters dream become a reality. More

Took 3 weeks to get my car back and dealership service issue kept car longer than expected issue kept car longer than expected More

I was very happy purchasing the vehicle but I noticed after I drove it for hours i had a oil leak. Since it is under warrantee, only had 3000 miles, I took it to the Nissan Dealership on IH 10 West by after I drove it for hours i had a oil leak. Since it is under warrantee, only had 3000 miles, I took it to the Nissan Dealership on IH 10 West by Boerne. They informed me that the inspection plug was cracked and needed to be replace which cost me 180.00. That was NOT under warrantee. He said it had to have happen when Red McCombs did their inspection to sell the car. You would of thought when that happened they would of fixed it then. So not happy with McCombs. More

Exceptional customer service experience. Attentive service advisor, prompt and accurate updates on vehicle repairs. Follow up to confirm service was to our complete satisfaction was a nice g Attentive service advisor, prompt and accurate updates on vehicle repairs. Follow up to confirm service was to our complete satisfaction was a nice gesture. More

The person at the service desk was very helpful. I felt like he was more concerned in helping us than trying to charge us as much as possible which is rare for a business but it is something that I I felt like he was more concerned in helping us than trying to charge us as much as possible which is rare for a business but it is something that I will surely communicate to everyone I know that Red McCombs Hyundai has your best interests at heart. More

Quality service and you guys had me done quickly. Easy in and out. The gentlemen that helped me was great. Easy in and out. The gentlemen that helped me was great. More

The salesman Jevon was very helpful very considerate to my needs. Finance person Oscar was very informative. my needs. Finance person Oscar was very informative. More