Red McCombs Hyundai Northwest

Service was great and everything was explain in great detail of what I needed to get done detail of what I needed to get done More

They post cars that have not been fully inspected or ready to be sold. They go through the financial process with you, run your credit, and take your down payment. They tell you you have to wait until t ready to be sold. They go through the financial process with you, run your credit, and take your down payment. They tell you you have to wait until they perform their “second” inspection and make you wait an indefinitely amount time (for me, it was a week) before telling you the car cannot be sold due to issues found during the “second” inspection. It was a horrible experience and I would never recommend Red McCombs to any buyer. More

Our experience was pleasant and the basic amenities were provided. Can’t wait for the new showroom. provided. Can’t wait for the new showroom. More

Thank you so much. She did great excellent customer service and time delivery and part department as well. and service center She did great excellent customer service and time delivery and part department as well. and service center More

Superb service from Israel and Shane! This is the second Hyundai I have purchased from these two professionals! Give both of them a pay raise and promote them now! They are great people a This is the second Hyundai I have purchased from these two professionals! Give both of them a pay raise and promote them now! They are great people and excellent representatives of the Hyundai Corporation! More

Again, another terrible experience with this dealership's service department. I do not know if error codes do not go away on normal cars, but on my hybrid, if you do not check the error light right away, it service department. I do not know if error codes do not go away on normal cars, but on my hybrid, if you do not check the error light right away, it will go away in a day or so. Such is the case again with my car, as I received a "Hybrid System, Turn off Engine" error message, with no acceleration, while driving my car. I had it towed, and told the people in the Service department to get the error code right away. Over two weeks later, no light, no diagnosis, but they are willing to charge you the diagnostic fee for not finding anything. They can see the past error codes, but no dates and no work on diagnosing what those error codes mean. You should have a manual that tells you what to do with these error codes. Needless to say, I am a little gun shy right now if I want to take my car on a long trip. More

We made an appt for the safety recall and an oil change and dealer refused to do safety recall and wanted me to schedule for another future date and leave the car for 10-15 days with no loaner car. I call and dealer refused to do safety recall and wanted me to schedule for another future date and leave the car for 10-15 days with no loaner car. I called Principal Hyundai in Boerne and was able to get an appt and they said I can sit and wait for 1.5 Hr max while they do it. Red McCombs Hyundai is not even close to being in the same league as far as customer service compared to Principal Hyundai. More

my go to guys for any and all things related to my hyundai. trust them with my life. love everything about this place. wouldn’t dream of going anywhere else. hyundai. trust them with my life. love everything about this place. wouldn’t dream of going anywhere else. More

Had a great experience with everyone there. Our salesperson Shane Monroe was very helpful, friendly & knowledgeable Our salesperson Shane Monroe was very helpful, friendly & knowledgeable More

Will be awesome when completed! Everyone was wonderful and very knowledgeable in their field. Would shop here again. Everyone was wonderful and very knowledgeable in their field. Would shop here again. More