Red Bank Volvo Cars
Red Bank, NJ
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This is my second car with Red Bank Volvo and my experince was again was exceeded!!! They are there to answer any of my questions and made the whole process very easy! experince was again was exceeded!!! They are there to answer any of my questions and made the whole process very easy! More
We called the dealership and spoke to Duane to discuss details about the vehicle and expected costs in addition to the sell price. Duane had the car waiting for us (we had a 50 minute drive), handed us th details about the vehicle and expected costs in addition to the sell price. Duane had the car waiting for us (we had a 50 minute drive), handed us the keys and had us drive it before even talking sales. The price was good and there were no hidden extra charges. We left the dealership with the car, plates and registration - very convenient. In all it was as good as an experience in buying a used car as one could expect. More
What a great experience. The "no pressure" approach to sales works for me. Have a question? Count on getting the answer as the sales force here knows its product. The salesman took his time de approach to sales works for me. Have a question? Count on getting the answer as the sales force here knows its product. The salesman took his time demonstrating the cockpit, formidable but user friendly and fun getting used to. Paperwork was a breeze, from the financing to the registration and tags, all ready when we picked up this sweet ride. Looking forward to doing business here again! More
Tom was very helpful, professional efficient and understanding. I was going back an dforth if I was ready for the purchase, he did not pressure me, try and push a sale or harras me after I left the understanding. I was going back an dforth if I was ready for the purchase, he did not pressure me, try and push a sale or harras me after I left the dealership. The final process was smooth, easy and rather pleasant. I would absolutely buy a car from him again. More
Went down to red bank to look at a jeep they had on the lot. These guys were gentlemen when I appeared in buying mode. Aside from the beautiful Volvos on the lot, they had some high quality used cars. And lot. These guys were gentlemen when I appeared in buying mode. Aside from the beautiful Volvos on the lot, they had some high quality used cars. And one of them was a gem of a jeep. After buying the jeep, which was a painless process, my transmission starting slipping. So I called down there to have something done about the issue . This time around, they weren't so prompt. On the contrary they didnt return my calls for 5 hours! And the ball got rolling only because I went down there. After inspecting my car, they put the blame on me and said I ruined the transmission. Customer service and benefit of the doubt went right out the window.... They basically called me a liar.... A car salesman calling someone liar is the height of hypocrisy, and rudeness. Did they tow the car for free? Yes. Did a dime come out of my pocket? No. But the month it took for my car to be fixed and the filthy loaner inside and out they gave me, along with the initial attitude is enough for me not recommend this place. The true test of a person or business is when they're faced with unpleasant conditions or adversity, and how they handle it with the customer. For this they fail at the top. That's not to say all were bad there. There were a couple of individuals who stayed in touch and were professional, like Chris the shop manager. That's all I have to say about that. More
It was a great pleasure buying this car. Tom Eskildsen is an extremely knowledgeable,professional, no "HASSLE" salesman!!! There was no haggling with pricing. My transition from Mercedes Benz to Volvo was en an extremely knowledgeable,professional, no "HASSLE" salesman!!! There was no haggling with pricing. My transition from Mercedes Benz to Volvo was enjoyable. I am certain the car will be as pleasurable. More
I,ve had many dealings with Bob Simons. He is vey friendly and honest salesman. I have leased 3 Volvos from hm over the last 9 years. The service department is also an A rated operation in my perspe friendly and honest salesman. I have leased 3 Volvos from hm over the last 9 years. The service department is also an A rated operation in my perspective. I have two brothers in law who have also leased vehicles at this dealership via Mr . Simons. More
By far the best car buying experience I have ever had. Bob was courtious and very knowlable about the cars. His help with the financing was also an added perk. Would recommend his services to anyone looki Bob was courtious and very knowlable about the cars. His help with the financing was also an added perk. Would recommend his services to anyone looking for a Volvo. Don Gioggia More
I have been a Red Bank Volvo customer for the past 18 I have been a Red Bank Volvo customer for the past 18 years and have always had a pleasant experience. Car shopping is always stressful until you sho I have been a Red Bank Volvo customer for the past 18 years and have always had a pleasant experience. Car shopping is always stressful until you shop at Red Bank Volvo. They are very patient and helpful. On this particular purchase I was looking for a pre owned car within my price range. Rich was there to help me find a car that would fit my budget and extended himself to make sure the transaction from start to finish was completed with care. I recommend Red Bank Volvo to anyone who is looking to buy from a dealership that is 100% honest! More
We went into Red Bank Volvo a few weeks ago to look at the new XC90. We loved the car and the service we received. We met with Tom who was very friendly and helpful. We were quoted a competitive price the new XC90. We loved the car and the service we received. We met with Tom who was very friendly and helpful. We were quoted a competitive price that was even less than I expected. Tom explained to us their pricing philosophy and financing options and put no pressure on us whatsoever. We went back one more time for a second test drive and decided to buy the XC90 shortly thereafter. I can honestly say that this was the most pleasant car shopping experience that I have ever had. More