Razzari-Dodge-Chrysler-Jeep

worse experience horrible customer service Had the worse experience at this dealership purchased a chrysler 200 didnt even drive 2 miles off the lot when it overheated it didnt havr a drop of a Had the worse experience at this dealership purchased a chrysler 200 didnt even drive 2 miles off the lot when it overheated it didnt havr a drop of antifreeze in it took the car back asked for my money back manager told me we are a big dealership we are not going out of business if u dont buy this car. When i asked for my money back he said let me see what else i can do for you at this point what he did was shotgun my credit sent it to tons of banks he was trying to make it so no other dealership would sell to me but i went to Toyota accross the street explained my awful experience and they understood and they put me in a new car with way less miles and a way lower interest rate. More

Awesome Team Michael Munoz and the Razzari team exceeded my expectations of buying a new truck. Got the best deal for both my trade-ins and they helped me get a gr Michael Munoz and the Razzari team exceeded my expectations of buying a new truck. Got the best deal for both my trade-ins and they helped me get a great deal for a brand new dodge. This dealership is by far the best I have dealt with. They were very informative and kind. Thank you Razzari! More

Smooth sale This is a good place to buy from if you are shopping on the internet. Brittney Rice responded via the chat feature on their website and we coordinate This is a good place to buy from if you are shopping on the internet. Brittney Rice responded via the chat feature on their website and we coordinated a test drive via email. When it came down to the sale, it was very easy. I felt like I got a fair deal at a good price. Brittney followed up a few days later which I thought was a nice touch. Overall, I'd consider buying a car from them again and would recommend them if you are shopping on the internet. More

Best Car Buying Experience Ever Looking for a new or used car? Razzari is the place to go. Great customer service, great pricing, Great Sales Staff. You guys are the BEST. Thank- Looking for a new or used car? Razzari is the place to go. Great customer service, great pricing, Great Sales Staff. You guys are the BEST. Thank-You Vanessa Hurtado, You are a great Sales Rep and very nice person. Thank you for showing us and explaining all of the options of our Town and Country. We Love the car. If we ever need another vehicle we will be back. Loved ringing the Bell. Our sincere thanks, Andy and Leslie Farrow More

Incompetence Highly unimpressed with the customer service in the service department. When I called to make the initial appointment, I asked how long the repairs w Highly unimpressed with the customer service in the service department. When I called to make the initial appointment, I asked how long the repairs would take. I was advised the service advisor would be able to give me that information. The impression I had was my appointment was at 9am and that is when my vehicle would be taken in to be worked on. At the appointment I was informed that the appointment time was just to speak to the service advisor and I would need to leave my vehicle there all day and they would squeeze it in when the technician had time. Service advisors cannot relay information from the tech to the customer correctly. I was given different information about my vehicle everytime I spoke with a service advisor. The first information I was given when I called on thursday to check the part availability was the part was in stock. Friday confirmed the part was in stock but was told they wanted to verify that the code that was read was correct by doing their own diagnosis and would still need to leave the vehicle all day just for that. Rescheduled my appointment (this time for an acutal diagnosis not a meeting with a service advisor) for monday. Monday they have my vehicle first thing when they open, by 10am I get a call that it will be over $850 including diagnosis fee for the exact issue that I initially said was wrong with the vehicle. I was then told it would be a couple days for them to get the parts. I ask them to put it back together because I could not be without a vehicle for that long. I was told that would cost me money and a couple hours. I called back to find out more information on why it was so much more. I was told for filters and fluid and labor to drop the pan. then they called back to say they could get the part from the Turlock dealership and it would be fixed by the end of the day. I reminded them they said on friday the part was in. He called back again and said oh it is here. Then I was told that the issue was no where near the pan and I could save over $200 if I only fixed the initial problem I took it in there for. I approved that transaction. An hour later I get a call from the service advisor saying that thats not how it works, that I have to have the filters and fluids because the issue is behind those and they need to be removed to get to it and once the seal is broken on those they cannot be reused. The service advisor was obviously not a trained mechanic and could not relay the correct information. This experience was beyond frustrating and infuriating at best. I will not be a repeat customer of that service department. More

AMAZING TEAM This TEAM of individuals exceeded my expectations of buying a new vehicle. Absolutely NO PRESSURE and very informative. We not only got a great deal o This TEAM of individuals exceeded my expectations of buying a new vehicle. Absolutely NO PRESSURE and very informative. We not only got a great deal on our new vehicle.. they actually shopped around and got us a better rate days after our purchase. OUTSTANDING JOB RAZZARI TEAM!!!!! I'm planning on my next purchase with this group. More

I just purchased a 2014 Jeep Cherokee Sport 4x4 and I could not be happier with the vehicle or with the attentive, patient sales staff. Daniel answered all my questions, explained features I was not fami could not be happier with the vehicle or with the attentive, patient sales staff. Daniel answered all my questions, explained features I was not familiar with and has phoned since my purchase to make sure I was satisfied and whether I had any further questions. No doubt I will work with Daniel again in the future! More

After being stood up for our appointment at another dealership, we were referred to Razzari Auto Dealerships. We looked at their inventory on line, found a Ford Escape which we were very interested in. dealership, we were referred to Razzari Auto Dealerships. We looked at their inventory on line, found a Ford Escape which we were very interested in. We contacted Alyssa Puricelli in Internet Sales, and set an appointment for a test drive. Alyssa took the time to research the Escape before our appointment so she would be familiar with it and could answer any questions we may have. She is very friendly, and went way above a 10 to make sure we were taken care of, even was willing to go to her gm Fred for a safety rating question she didn't have the answer for. We highly recommend this dealership and suggest you work with Alyssa Puricelli, General Manager Fred , and Carlos in the finance department. We will shop here again when we are ready to purchase another vehicle. Thank you Alyssa you are great! More

After dealing with two other dealerships we felt as soon as we walked in to Razzari it was going to be a great experience. Everyone was so friendly and helpful this plas bought customers for life! We know w as we walked in to Razzari it was going to be a great experience. Everyone was so friendly and helpful this plas bought customers for life! We know where to go for our next purchase. More

Bought twice from JT, and he was great both times.. will do business in the future for sure.. thank you for making us happy customers M&M do business in the future for sure.. thank you for making us happy customers M&M More