Raymond Kia

I was looking for a Kia Soul. I was greeted by a very friendly sales guy, Troy Crippen. Troy was extremely helpful from the beginning and listened to my needs and wants. He helped me check out a couple friendly sales guy, Troy Crippen. Troy was extremely helpful from the beginning and listened to my needs and wants. He helped me check out a couple of different versions of the Soul. After a little bit of Soul searching (sorry couldn't resist) I was able to pick out a great model for me. The rest of the process was easy as pie. Ask for Troy, very easy to talk to and he listens to you. More

Due to additional drivers in the family and growing Due to additional drivers in the family and growing distances being driven on our older vehicles, we decided that we needed to add a new vehicle to o Due to additional drivers in the family and growing distances being driven on our older vehicles, we decided that we needed to add a new vehicle to our stable. This was a tough decision and we knew that we were very limited in budget. We did our research online and it was obvious from the selection of vehicles available in our price range that Raymond Kia was the place to go. Not only did we find the selection on hand to be accurate to what was represented online, we also had the pleasure to meet Troy Crippen. I had the prices from the internet in hand and he did not flinch. He proceeded to listen to our needs then show us all the vehicles we researched. He was very professional, yet friendly and paid special attention to showing and discussing all the fine points of the vehicle along with many interesting and pertinent details we were not aware of He also allowed/insisted upon a thorough test drive. Troy really spent the time to listen and deliver everything we wanted and nothing we didn't. He and the staff spent the time to go through the manuals and make sure we were well informed of everything. We drove the vehicle home tonight after Troy and the staff stayed far past closing time to make sure we were well taken care of. Thanks to Troy and Raymond Kia for a great car buying experience. More

I recently purchased a 2013 Kia Soul from Raymond Kia and I would rate my experience as excellent. I had done a lot of research over the internet prior to going into the dealership. I had already spoken to R I would rate my experience as excellent. I had done a lot of research over the internet prior to going into the dealership. I had already spoken to Robin on the phone and had an internet price when I arrived. I drove out to Antioch from Chicago so I wanted to be prepared and not waste the trip with a lot of nonsense. I was a little nervous about going to buy a car without my husband, but he had to work, and I knew what I wanted and the (reasonable) price I wanted to pay. Since I had already made arrangements to sell my other car, I needed to buy a new car without a lot of delay and run around. I was promptly greeted by Ervin (might be spelled wrong, it might be Irvin). He was very friendly and straight-forward. I showed him the printout of the car I wanted and the price, and that was that. He brought me the car in a few minutes, I test drove it, and then we went over to the financing people. There was no haggling, no last minute price change, and no sleazy dealings. I did not do a trade-in because I already had a buyer for my other car. As far as price of the car I purchased, even my husband admitted I got a good deal:) Ervin was very helpful in answering my questions and I would definitely recommend this dealer to anyone in the market for a Kia, it was worth the extra drive. My only tip is I recommend bringing a sandwich because, even though my transaction was smooth, you still have to sit in the waiting area for a while before finalizing the sale. Other than that, it was my easiest car purchase to date. More

My fiance' and I bought a 2013 Kia Sorento EX from My fiance' and I bought a 2013 Kia Sorento EX from Raymond KIA and our experiance was GREAT! We were treated like family right from the start. Our sa My fiance' and I bought a 2013 Kia Sorento EX from Raymond KIA and our experiance was GREAT! We were treated like family right from the start. Our salesman listened to our needs and wants and put us into the vehicle of our dreams! In just a short time we were driving away with our new vehicle and we could not be happier. I would like to thank everyone that we dealt with and we really appreciate the one one one treatment that we recieved. I will be sending all my friends and family to Raymond for all of thier new vehicle needs. I would like to thank Derek, Kim, and Charlie for everything that they did to make this deal happen. You are all awesome!!!!! More

From the time I entered the dealership--Troy was great to deal with and the Raymond Kia people were just awesome--great experience and happy with car and pricing.pleasure deal with and the Raymond Kia people were just awesome--great experience and happy with car and pricing.pleasure More

Over all a very pleasent experience No hassles, Over all a very pleasent experience No hassles, efficently expedited! Pleased with deal and felt Mike Mitchell Was well versed in the car's detail Over all a very pleasent experience No hassles, efficently expedited! Pleased with deal and felt Mike Mitchell Was well versed in the car's details More

My overall experience at Raymond Kia was excellent! Sales Manager Honorio and sales rep Mike, along with Delivery Manager Norm were very helpful, knowledgable and friendly. As a woman, I often fear of being Manager Honorio and sales rep Mike, along with Delivery Manager Norm were very helpful, knowledgable and friendly. As a woman, I often fear of being taken advantage of when it comes to buying a car but the staff put me at ease! They listened to what I wanted and worked out the best possible deal that fit my budget. Overall I was very pleased and because of their service and experience my friends also bought a new car the same week! More

March 2013 - Awesome experience! My previous experiences with car shopping have brought me to the point that a root canal sounds better. I met Troy Crippen at Raymond Kia and he somehow managed to change t with car shopping have brought me to the point that a root canal sounds better. I met Troy Crippen at Raymond Kia and he somehow managed to change that. Troy was very friendly, knowledgeable, and assured me that he would make the process as painless as possible - he kept his promise. Troy is definitely an asset to the dealership. More

Working with Troy was great! Got a good deal on the purchase price. Had a few issues with the dealer paperwork after the sale which Troy resolved. Actually felt Troy was on my side working to make this purchase price. Had a few issues with the dealer paperwork after the sale which Troy resolved. Actually felt Troy was on my side working to make this Kia purchase a good experience. 5 rating for Raymond Kia, 6+ for Sales Rep. Troy Crippen. More

This has been my goto dealership for years. The customer service, service reps, and financing reps...all of them are professional, knowledable and answer all your questions with ease. My sales rep was Troy service, service reps, and financing reps...all of them are professional, knowledable and answer all your questions with ease. My sales rep was Troy Crippen and he by far is the most knowledgable and courtious rep I have dealt with in in long time. I am a Chevy person.... so when I decided to test drive a Kia Soul, he was there to answer all my questions, he helped me compare the differences of the cars I picked and helped me challenge the vehicle I eventually bought. He set up all the bells and whisles for me and is still available for me anytime if I have a question about the car. Troy did not try to sell me something I couldn't afford and he listened to what I wanted. I came in after work and by 9:30 pm...I had signed all the papers and was driving home my new baby. This is how buying a new car should be....almost effortless. Am I satisfied?? Heck yeah!! Would I use this dealorship again?? You know it!! And if at anytime my sales rep left and worked at another dealorship?? I may be inclined to follow.....yes he's that good people! More