Raymond Kia
Antioch, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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I called Raymond Chevrolet a few days before Thanksgiving about a certified car I saw online and was interested in. The sales rep suggested that I come in on Friday, as there would be a holiday promotional about a certified car I saw online and was interested in. The sales rep suggested that I come in on Friday, as there would be a holiday promotional discount. I decided to believe him, and of course this turned out to be a mistake. Today I drove to Antioch, from Chicago, in order to make an offer on the vehicle. Between the cash sum I offered and the blue book value of my trade, I came 1900 short of what they were asking. After an hour or so with Adam, who I mistakenly believed to be my salesman, the Better Dressed Man came over - you know, the part where the manager comes over to close the deal - but instead of closing the deal, or even opening it up for further conversation, he asked me very sharply if I drove all the way up there from Chicago expecting to be taken seriously with my offer. Then he repeated the question in an even more condescending tone and laughed a little as if he couldn't believe what an inconvenience I was to him. I really didn't know what to say. Put the keys back on the table, thanked them for their time and left, with two grown men smirking at me as I walked out the door. Raymond Auto Group: We are in a recession. Perhaps my offer was legitimately too low for you to turn a profit. Say so. I would have understood, and perhaps if you were honest and helpful, I might have returned in the future to purchase an even more expensive vehicle from you when I had the means. Now I will never do that, and I'm writing this xxxxty review about you on a public forum on the internet. Buyer beware, you might have a really fantastic experience with the guys up at Raymond Auto Group. I did not. Oh and, after my offer of 8000 cash up front plus a 1995 pontiac firebird under 100k miles trade-in on Black Friday in the middle of a recession, their "best offer" was 700 dolars less than the original asking price. I could sell my car for parts and scrap alone and make more than 700 dollars. Unreal. More
I can't say enough about the great experience we had at Raymond Kia. Bob Skinner showed us several vehicles. After several road tests, we decided on a Sorento. We couldn't believe how smooth everything Raymond Kia. Bob Skinner showed us several vehicles. After several road tests, we decided on a Sorento. We couldn't believe how smooth everything went after our selection. Financing the car was even awesome. Usually, the salesman would go away and then come back saying "This is what we can do for you." Charlie Hansmeyer went thru the numbers WITH us, we were seeing everything on his computer. Charlie showed us several options and we chose the best one for us. After signing, Bob sat with us again for an hour and showed us how every option on the car worked. Thank you Raymond Kia!!! More