Raymond Kia

Car buying, minus the painful parts of the usual process! In search of a new SUV, I visited a KIA dealership near Chicago & had a poor experience. I called Grossinger KIA and a sleazy employee there (Vincent) In search of a new SUV, I visited a KIA dealership near Chicago & had a poor experience. I called Grossinger KIA and a sleazy employee there (Vincent) hung up on me while I was mid-sentence as I'd said something that frustrated him. So I went to Raymond KIA with my guard up, ready to deal with the painful car buying process some more. To my surprise, it wasn't that at all, Chet was an incredible salesman, professional and pleasant, it felt like i was talking to a friend of the family the whole time. The manager, Nick Kretsch, was beyond knowledgeable and friendly, and he spoke with candor when I asked him to. The three of us worked together to get to a price point I was comfortable with, it was a short conversation that did not feel like a negotiation and on my way out, they even threw in a pair of Bulls tickets for my wife and me (yes, they're not having the best season, but the gesture was incredible and not necessary). Next time I'm in the market, I'll start at Raymond KIA first, highly recommended. More

Raymond Kia ROCKS!!! I had been searching for a couple of years for an SUV to replace our 2012 Ford Escape. I wanted a V6 for towing, ventilated leather seats and a 360 su I had been searching for a couple of years for an SUV to replace our 2012 Ford Escape. I wanted a V6 for towing, ventilated leather seats and a 360 surround view camera. My wife just wanted an automatic hands-free liftgate and a short wheelbase. After a through nationwide search, we found the perfect low mileage Kia Sorento SXL at Raymond Kia in Antioch, IL. From the initial contact through the sale and orientation, I was very impressed with Nick Kretsch and Chet Nichols and Naim Sabir. As I flew in from out-of-state to purchase the Sorento, Nick was extremely responsive and helpful in managing the sale and answering all of my questions. Nick even handled my special request to have a tow hitch and trailer brake controller pre-installed. When I arrived first thing on a busy Saturday morning, Chet made me his top priority to get me on the road quickly. Chet gave me a top notch, quick, but thorough orientation. Thank you so much Raymond Kia and Nick, Chet, and Naim!!! More

Kia Soul Raymond Kia is about 1 1/2 hours from our home. It was definitely worth the drive. With Erica Foster the buying experience was very quick with a gre Raymond Kia is about 1 1/2 hours from our home. It was definitely worth the drive. With Erica Foster the buying experience was very quick with a great price and finance was even quicker thanks to Ray in finance. We will be back when we are in the market for another car. More

Best car buying experience ever! Raymond Kia is everything you hope a dealership will be. We stopped to check out a specific model and they were more than accommodating. They weren't Raymond Kia is everything you hope a dealership will be. We stopped to check out a specific model and they were more than accommodating. They weren't pushy and worked out an amazing deal for us! We could not be more satisfied with their customer service and with our salesman, Jon Isch, who listened to our needs and made sure we left with the car we wanted and the financing terms we requested. Sales Manager, Nick Kretsch, and GM, Van Neff, also helped with the negotiations and not only made us feel important, but appreciated. It was truly the most pleasant car buying experience we've ever had. I highly recommend Raymond Kia in Antioch!! More

Erica is great I have bought 3 cars from Erica and my son bought 2 cars from her. She is very professional and an ease to work with. I had a flat tire today and had I have bought 3 cars from Erica and my son bought 2 cars from her. She is very professional and an ease to work with. I had a flat tire today and had to get to work, I had my car towed there and was told they had no loaner cars available. Erica helped me get into a car and on my way to work. I would recommend her to everyone who wants to buy a Kia. More

December 2nd, 2017 This month I bought my first brand new car! I was lucky to get a very kind salesman, named Chet. Right away he gave me a very welcoming feeling, as I This month I bought my first brand new car! I was lucky to get a very kind salesman, named Chet. Right away he gave me a very welcoming feeling, as I was feeling nervous about buying my first NEW car. The manager Nick introduced us and helped answer my questions along with Chet and together they were able to work with my price range, and get me the car that I wanted, which I absolutely LOVE by the way. I would highly recommend this dealership to others! Thanks for the great service all around! More

Kia Soul I purchased my first Kia in June. From the salesperson to the financing everything went so smoothly. i felt they were very fair and helpful.Just great I purchased my first Kia in June. From the salesperson to the financing everything went so smoothly. i felt they were very fair and helpful.Just great service. More

Excellent service. Your service writer Chris is great!! Both of my Daughters have a Kia and never worry about sending them to Chris to handle any service issues.Great em Your service writer Chris is great!! Both of my Daughters have a Kia and never worry about sending them to Chris to handle any service issues.Great employee! More

Alex and the service department are the best and the technic I give the rating because they are good Alex is fair and the technicians know there job tell you what wrong with your vehicle and tells the truth give I give the rating because they are good Alex is fair and the technicians know there job tell you what wrong with your vehicle and tells the truth give satisfaction and honesty those technicians are the best Alex is great he goes the extra miles to please when surrounded by good service writers and top notch technicians your vehicle will run for ever my hat is off to Alex and those technians. My reason was a broken bolt in the license plate no problem it got fix but it was minor but I know they would take care of it. My car comes to Raymond Kia because of the people are outstanding . Keep up good work Alex and technians. More

Deceived Insulted & Screwed in Sales "Buyer Beware" I am a 1st time customer & buyer & had the Worst experience ever with this dealership! If i could rate them a Negative 0 i would & that "Buyer Beware" I am a 1st time customer & buyer & had the Worst experience ever with this dealership! If i could rate them a Negative 0 i would & that's just for the horrible way i was treated after i realized i was being Charged a Diffrent Price for a vehicle i purchased with them. They were dishonest & lied to me & con me into signing all their documents with a false pretence & a diffrent price i NEVER AGREED upon. At the end this whole situation it turned out to be nothing but lies & deceit! Their salesmen that i worked with by the name of Brian told me this car was a certain price. We talked it over, worked out a deal & at the end of it all, I was Charged a DIFFRENT PRICE NOT Agreed upon for this vehicle. Even speaking about this with his head boss Van the General manager, all efforts were useless because in his own words to me after being Sarcastic, Rude & basically Insulting with all smiles on his face, keeped saying repeatly to me, " U signed the contract" so basically ur SCREWED!!Long story short, i now have to pay more than agreed upon for a car with no 3rd row head rests bcuz they were missing since i test drove the car & the dealer/salesmen swore to have them ordered for me & 3 months later, still don't exist, no back floor placemats which disappeared from my car the day i took it to the car to the dealer to get Detailed, a missing car antena which i personally replaced after it went missing from the shop & let's not dare mention all the minor dinks & dents I over saw. This car has a small dent on the back tailgate door & was very dirty on the inside, seats & carpet wise & only after I deceided to purchased it, was it vacuumed out but still had a gum stuck to the back seat, It has a small tear in my front seat which are leather, etc..& WAIT the best part of it all after being insulted, is that Now I Officially get all this & more for the low price of which i will have to pay of just $22,000 or so for a 2015!!! & let's not forget to mention being threatened by Van not to write this bad review bcuz he claims he tried to make me happy with their service when he didn't even try working out any type of deal with me other than telling me i'm Screwed & Stupid. More