Raymond Chevrolet

Everyone was very kind and helpful, each person on the team made it easy to feel comfortable and made the process easy going. team made it easy to feel comfortable and made the process easy going. More

Alfredo was great to work with. Very friendly and easy to work with. Will be a customer for life. Very friendly and easy to work with. Will be a customer for life. More

My experience at this dealership was very good. Alfredo help me find the car a wanted. Alfredo help me find the car a wanted. More

He was the best. I was in a real bind and didn’t have much money. My credit is bad. Really thought I was not going to be able to get into a vehicle. Jack and a few o I was in a real bind and didn’t have much money. My credit is bad. Really thought I was not going to be able to get into a vehicle. Jack and a few others made sure I walked out with a vehicle and a payment plan I was comfortable with I will definitely tell people to go see him More

To be honest, I was overwhelmingly bombarded with emails requesting information from me right off the get go when all I wanted was to see some pictures. I had to ask three times for pictures and 10+ emails requesting information from me right off the get go when all I wanted was to see some pictures. I had to ask three times for pictures and 10+ emails later the pics showed that the car was not what I was looking for in terms of style and condition. Frustrating process. More

Everyone was pleasant and polite. I appreciated the professionalism and candor as well as the efficiency of the process. I appreciated the professionalism and candor as well as the efficiency of the process. More

The people I worked with were pleasant to work with and Dominic did a great job and answered my questions. Dominic did a great job and answered my questions. More

Super great, was willing to help me find a car that not only was what I wanted, but also one I could afford. only was what I wanted, but also one I could afford. More

Mark was very nice and polite. Great customer service gear answer all my questions very knowledgeable bravo bravo keep up the good work mark you doing an excellent job Great customer service gear answer all my questions very knowledgeable bravo bravo keep up the good work mark you doing an excellent job More

My experience was nothing short of exceptional. I made the 50min drive up to Antioch to check out an older chevy tahoe at a dealership I had no prior history with... Everyone knows buying a use I made the 50min drive up to Antioch to check out an older chevy tahoe at a dealership I had no prior history with... Everyone knows buying a used vehicle is a crap shoot. My presence was acknowledged immediately, and I was greeted with a handshake. Within a few minutes I was able to test drive the vehicle I came to look at. At this point I was paired up with Jerry. He took the time to explain all my options (I had a few trade in and finance options available). I knew I wanted to buy the vehicle, but it wasn't going to happen that night. Jerry never tried to push me into making a quick decision. Before I left he introduced me to his manager, Van. I explained why I couldn't pull the trigger that night. Both Jerry and Van thanked me for coming in, and I told them I'd be back the next day. (Something that only holds so much weight in these situations). I left feeling respected and assured that they were the right dealership to conduct business with. The next day I came in to purchase the vehicle. Excited, and nervous; a vehicle is a large purchase, and you never know what you are actually getting until it's yours. They got me with a few justified up-sells, and provided me a reasonable finance option. I left thinking everything went as well as it could. Still a little nervous but mostly excited about my new purchase When I got home, I discovered a significant transmission leak. By this point there was no getting the vehicle back before they closed shop, and the next day they were closed. I was able to get the truck back to the shop on Monday. Jerry met me as I pulled in and assured me (without over promising) they would diagnose and resolve the problem (a problem we were both unsure of the full extent). At this point Morgan from the service department was getting involved. She allowed me to voice my concerns of the issue, and assured me everything would be checked over/diagnosed/fixed. The fix to the problem ended up being more than fair, and the time frame in which the repairs were completed was astonishing. I am so thankful that the staff took my situation seriously, and helped me out to the best of their ability. They have certainly earned my trust and respect. More