Raymond Chevrolet

Randy was great in getting me the vehicle I requested at the terms that were workable. Great service very professional. Would recommend to friends to visit Randy for any finance needs with a new car. Ver the terms that were workable. Great service very professional. Would recommend to friends to visit Randy for any finance needs with a new car. Very happy with my selection. More

We can’t say thank you enough. I came in on Friday September 7th, 2012 to Raymond Chevrolet/Kia in Antioch Ill, because we were looking to trade our 2007 Nissan Altima for a crossover/suv and overall September 7th, 2012 to Raymond Chevrolet/Kia in Antioch Ill, because we were looking to trade our 2007 Nissan Altima for a crossover/suv and overall just to get the vehicle appraised. We were looking at purchasing the Kia Sorento and the sales person who met me outside was Jarvis. Jarvis was very humble as well as patient and never tried to hard sell us at any point. You guys appraised my vehicle and gave me what I felt to be top dollars for my trade. On Saturday, I came in with my family and it was suggested that I work with Jarivs and Volkon on the Chevy side. Volkon was very knowledgeable and stopped at nothing to ensure that we were happy when we pulled off of your lot. He answered every question as well as concern. While the paperwork and deal was being finalized, he put a plate on the truck we selected and allowed us to go feed our 2 kids. Once we got back, everything was ready to go. We were in the finance office within 15-20 minutes and out in 5 minutes (now that’s service). Volkon then sat down with us for another 15 minutes just to go over some more functions of the vehicle. We chose the 2012 Chevy Equinox and it is amazing. Volkon even gave me a call just to make sure all was well with the vehicle. Thank you so much for making our buying experience one to remember. We have told so many people about Raymond Chevrolet/Kia and I’m sure you will be getting some calls. Thank you for setting a standard! More

This was the best buying experience that I have ever had. My salesman was knowledgable and friendly. He wanted to make sure that I knew as much as possible before I made my decision. They were fantastic!!! I My salesman was knowledgable and friendly. He wanted to make sure that I knew as much as possible before I made my decision. They were fantastic!!! I will continue to use them in the future for all my service and sales needs!!! More

As soon as we arrived, full attention was given to myself and my husband. All three of the individuals answered our questions and explained everything that we needed. and my husband. All three of the individuals answered our questions and explained everything that we needed. More

I purchased a new car through Raymond Chevrolet and had a wonderful experience. The staff was very friendly and instantly made me feel comfortable. It was my first time purchasing a car and they put me at ea wonderful experience. The staff was very friendly and instantly made me feel comfortable. It was my first time purchasing a car and they put me at ease and were very helpful. I strongly reccomend this dealer. More

I purchased my 2007 avalanche from raymond in 2008.the sales dept was very good.However my problems began the following day when the service dept told me the couldnt repair scratches as promised by sales. sales dept was very good.However my problems began the following day when the service dept told me the couldnt repair scratches as promised by sales.I should have returned the truck then.In the next 2 1/2 years remaining on the warranty I was back repeatedly for recurring repairs.In 8 visits they replaced and reglued each of my door moldings 3 of 4 were done more than once.Before the warranty expired I expressed my concerns to Fred who was in charge of service for ray and raymond. he assured me he would personally make sure the repairs were done right this time. 6 months after warranty expired same problem started agian. SUPRISE!!! Guess what Fred no longer works here. The service writer never called back as promised. At my next oil change it was worse. Agian no return call. So I called several times before being told "You have no waranty it expired." I asked why they wouldnt stand behind their work.I was told "what,do you expect the warranty to go on forever?" No I did not I just expected it to be done right. NOW THEY EXPECT ME TO PAY THEM FOR THE REPAIRS THEYVE ALREADY DONE MULTIPLE TIMES. As I write this 3 of my moldings are coming off of my truck.Now I will have to pay to have a PROFESSIONAL repair them. Thanks RAYMOND CHEVROLET I WILL NOT BUY ANOTHER VEHICLE FROM YOU. in fact as you are my local dealer I will probably NEVER BUY ANOTHER CHEVY. This wasnt the only issue, just the most annoying UPDATE:3/8/2012 WITHIN HOURS OF POSTING THIS AND FORWARDING IT TO GM I RECIEVED A CALL TO COME IN AND DISCUSS IT. wHEN I ARRIVED I MET WITH PETE RADZIUK AND ROBBIE LONG .BOTH HAD REVIEWED MY SERVICE FILE AND COMPLAINT. wE SAT DOWN AND HAD A CONVERSATION AND THEY AGREEED TOTAKE CARE OF THE REPAIRS EVEN THOUGH THE TRUCK IS NOW 20 MONTHS OUT OF WARRANTY.. IT IS NOW MARCH 8 MY REPAIRS WERE COMPLETED TODAY AND I AM VERY HAPPY. ROBBIE AND PETE WERE REASONABLE POLITE AND A PLEASURE TO DEAL WITH.I WROTE THE ORIGONAL REVIEW TO VENT EXPECTING NOTHING TO COME OF IT BUT THEY MADE THINGS RIGHT. IT LOOKS LIKE THEY NOW HAVE A GOOD TEAM IN PLACE TO TAKE CARE OF THEIR CUSTOMERS. More

I went to other chevy dealership looking for chevy cruse and I was very picky.all the other dealers treated me like I was not a buyer, till I shopped at Raymond chevy. Ron was great and took the time to giv and I was very picky.all the other dealers treated me like I was not a buyer, till I shopped at Raymond chevy. Ron was great and took the time to give me my options and mark j the manger went over all my numbers and made me a great deal. I bought my chevy cruse from Raymond and had a great experience . Staff were great and there attitude was awesome . I send my dad there and h bought the traverse too . Thanks guys More

i have been to many dealer before going to Raymond chevrolet i was looking for my first new car it was so stressful i have been looking for two months'As i was walking looking at cars i am thinking a chevrolet i was looking for my first new car it was so stressful i have been looking for two months'As i was walking looking at cars i am thinking a sales person will be coming and the pressure will start just like all the other dealership but that never happened because my sales person Marcus was great he did everything to make my visit great no pressure at all.I wanted the 2011 Malibu but i did not think i could get it but Marcus and some else made it happen i am sorry to the other guy that i did not get your name.I am 53 years old and getting my first new car i feel like a kid with a new toy.Thank you again Marcus and all the other people who helped make it happen. I will tell all my friends that raymond chevrolet is the place to go and buy a car. More

Everybody there seemed so helpful to the customers and everybody seemed to really enjoy their jobs. They really do strive to match up a car with an owner. everybody seemed to really enjoy their jobs. They really do strive to match up a car with an owner. More

I was in need of a car. Ive been shopping around and the previous salesmen I'd been pushy and impatient with me. At Raymond Chevrolet I was welcomed right away and felt like family. I had a salesman who spe previous salesmen I'd been pushy and impatient with me. At Raymond Chevrolet I was welcomed right away and felt like family. I had a salesman who spent alot of time with me to find what I wanted and my needs in a car. I did come right before closing, not expecting to buy a car that night. With all the great service I had no pressure cause of time or undeceided about buying. They took the time and explained things more in detail for me.No questions asked. I highly recommend my future purchases from Ray Chevrolet in Antioch.I had been to the dealership mutiple times now for my car washes and service for my new car and its been a Great Experience. Thank You Raymond Chevrolet in Antioch. You have great customer satisfaction. More