Raymond Chevrolet

This is the second new chevy I purchased from raymond chevy. Troy worked hard to meet the numbers I wanted to see and acted more like a advocate for the customer than a salesman. His attitude made for a chevy. Troy worked hard to meet the numbers I wanted to see and acted more like a advocate for the customer than a salesman. His attitude made for a good experience. More

Troy was a very customer friendly salesperson. His knowledge and help in the negotiation process was much appreciated. I would recommend him to others in the future. knowledge and help in the negotiation process was much appreciated. I would recommend him to others in the future. More

My wife and i were in the market for a used car and we decided to give Raymond Chevy a visit. Their selections were decent, and most were decently priced. Upon arriving, we were immediately greeted decided to give Raymond Chevy a visit. Their selections were decent, and most were decently priced. Upon arriving, we were immediately greeted by Darek Kryszkiewicz, who was extremely friendly and helpful (ended up closing with a different sales associate, but wanted to give him a shout out). Purchased a used Honda Accord that same day, and thus begin our journey. Without being too detailed, that sale was cancelled within the next few days due to an unforseen defect in the car. Typically, a run of the mill dealership would've turned us away, made us chalk it up to experience and most likely offered no consolation on our money lost. This is where Raymond and their staff shine. Raymond offered to look at the car and fix it accordingly even after the sale was closed. Kim (sales manager?) didn't hesitate to offer us a free rental car during the ordeal. After a few days, the car was deemed unsafe due to tranmission issues and our sales agreement was rescinded. We were then offered a new pre-owned vehicle that was along the line of our budget. Charles Ponder (sales) and Charlie Hansmeyer (sales manager) both tirelessly worked with us to close the deal as painlessly as possible. Joe Addante was also very helpful in finalizing the deal, as well as offering us several services on the house. Joe is a true professional and completely rocks!! Several months have passed since we drove away with our new used car, and we couldn't be any happier. Thank you Joe/Charlie/Charles/Kim/Derek for making the unpleasant used car sales process, well, pleasant!! Kudos to all and Raymond Chevy will always have our business!! More

We decided to just start looking at the GMC Equinox. I bought my first car ever at Raymond Chevrolet in 1980! We were driving around the lot looking at vehicles and then decided to go inside and talk to bought my first car ever at Raymond Chevrolet in 1980! We were driving around the lot looking at vehicles and then decided to go inside and talk to someone. Charles approached us in a very professional manner. He was not pushy, so that gave him our business. In dealing with Chuck we were very relaxed and he made sure he got us the price we wanted. He did not give up with getting us that price. Very impressed with Charles. Thank you we are so happy with our vehicle! Tammy and Dan Dekeyser More

Dont trust what they say and dont let them trade nor buy your vehicle because they are LOW BALLERS and liars. I had a autotrader/kbb APPROVED appraised offer only valid for 4days (even my vin# was submitted your vehicle because they are LOW BALLERS and liars. I had a autotrader/kbb APPROVED appraised offer only valid for 4days (even my vin# was submitted to be accurate) which i took to them that day and the first thing i asked Frank will they honored and redeem my appraisal which he said YES for sure plus they even inspected the car that day to make sure everything was good and true on my appraisal. On top of that they were very impressed, and if they were real men they would man up to it but instead the next day when i went back to sign the papers they turned into little girls and went from $18,795 to $16,000. even one fella thought it was a joke he wanted to flip a dime to call the deal like it was a xxxx casino. stay away from this dealer! reported this to kbb/auto trader because they are NOT an official buying center as they say they are. BEWARE! DO NOT LET THEM TAKE ADVANTAGE OF YOU! More

gt my first car here salesman was great not pushy. gt second car here three yrs. later still great sale went well gt what i was looking for. and i will keep going here second car here three yrs. later still great sale went well gt what i was looking for. and i will keep going here More

Refused to honor the price posted on the Internet for a new car. Listing included the VIN and dealer stock along with matching details and photos of the new car on the lot. Salesman wrote up the paperwor new car. Listing included the VIN and dealer stock along with matching details and photos of the new car on the lot. Salesman wrote up the paperwork for the LIST PRICE and when confronted with the Internet listing information stated that it was a "generic" listing for a similar car. The story then changed to the listing was for a "demo" vehicle with 9,000 miles as "dealers in Illinois are allowed to sell demo cars as new"--huh? They then tried to show me the "invoice" for the vehicle (which means nothing as we know as the car manufacturer will rebate money to the dealer after the sale) and actually has nothing to do with the advertised selling price. After calling FRAUD and threatening to contact the States Attorney's office, I was allowed to purchase the vehicle at the correct price. Wait to finalize was unbearably long. Dealer's customer "advocate" person was sitting at a desk in the middle of the sales floor shopping online. Owner refused to discuss the issues. Absolutely worst new car buying experience ever (and I have purchased many throughout the years). Will never return to Raymond. More

The overall positive customer relationship is seen throughout this dealership. Mike Revecco helped me decide which was the best ruck for my business. I bought a red cargo van. Kim in customer care fol throughout this dealership. Mike Revecco helped me decide which was the best ruck for my business. I bought a red cargo van. Kim in customer care followed up and help schedule a window installation in Roselle. I bought a 2012 camaro and the service department has been outstanding. I appreciated the two coffee cups sent to me by Mr. Scarpelli. Overall I would recommend my friends, family and workers to visit this dealership when buying a vehicle. 100% satisfied. More

this is the first time i ever leased a car and i found billy to be very freindly and informative. the facility was neat and clean. they worked very hard to get me the price i wanted. everyone that i met billy to be very freindly and informative. the facility was neat and clean. they worked very hard to get me the price i wanted. everyone that i met there was very good at what they do. i look forward to going back for my oil changes. More

I had an amazing experience at Raymond Chevrolet in Antioch!! They treated me like family and helped find exactly what I was looking for!! This is my third purchase with them and I would never go anyw Antioch!! They treated me like family and helped find exactly what I was looking for!! This is my third purchase with them and I would never go anywhere else!!! I highly recommend them!!! I am 100% completely satisfied with their service and the experience I had with them for my new car purchase!! Thanks Raymond Chevrolet!!! You guys ROCK!!!! More